Esto te describe? Our story. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Alight Solutions hiring Customer Care Representative -Absence This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Help us reimagine how people and organizations thrive! Please note that all salary figures . Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. This training will take place during the first 5-weeks of your employment, and the hours are full time. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. This role is designed for people who have strong empathy and communication skills. Our people are our greatest assets at Alight Solutions because People Matter! CC Representative I job in Atlanta at Alight | Lensa Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Customer Care Representative Human Resources. We are Alight Solutions. Customer Care Representative, Human Resources - Charlotte, NC at Alight Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. New York Equal Pay for Equal Work Act Statement. I was responsible for keeping up to date with daily schedules and routines and managed all of . Explore careers Media or Investor inquiries? Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Our commitment to Diversity and Inclusion. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. * PEOPLE MATTER is one of our company s core values. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Seasonal Customer Care Representative at Alight Solutions #beAlight Accurately documenting all conversations and actions taken on each interaction. Customer Care Representative - with Growth Opportunities at Alight today! disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Career Development & Growth: We provide ongoing training, coaching and development. Check out our current jobs that have a virtual/work from home option. Mid Level Customer Care Representative Human Resources. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Disabled Person, Inc. Quick Apply. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Type: Full Time Because transformation takes a workforce. * Strong attention to detail with critical thinking skills As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. View Job description, benefits and responsibilities. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Find out if you meet the requirements! As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Alight Easy 1-Click Apply. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Responding promptly to customer inquiries. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Demonstrate a positive attitude, self-awareness and embrace feedback Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Donor Engagement Guide Job in Minneapolis, MN at Alight 2023 Snagajob.com, Inc. All rights reserved. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Customer Care Delivery Specialist in HR Services with Italian and Location The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. 88 followers . * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. This is a 6 months project and we offer Full Time Shifts (Rotating). Its a permanent virtual customer care representative Job. Insurance Health insurance Alight Solutions Customer Service Representative Reviews All Rights Reserved. Customer Care Representative Resume Examples & Samples for 2023 - JobHero Customer Care Group jobs | Customer Care Group jobs at Alight Customer Care in Puerto Rico - Alight It is a very convenient Job I have ever worked. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Si es as, entonces ReedGroup es para ti! We recognize the importance of a work life balance. These teams are a critical component of Alights health care,retirement and HR-delivery services. You're able to quickly input and retrieve data while working with the customer on the telephone. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. Scroll down below to view similar jobs . The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing We strive for Excellence Every Day by collaborating with our clients and colleagues. The mission of our customer care teams exemplifies the need for humanunderstanding. There is no travel required for this position. Customer Care Representative, Human Resources - Virtual Job in Tampa * Use productivity and quality data & metrics to achieve superior customer service results Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Find contacts: direct phone number, email address, work experience. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. then the employee has changed 1 company and 1 job. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. As a Customer Care Representative, you will report to a Customer Care Team Leader Full-time $12.50 an hour. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Alight Solutions San Juan is looking for real people, who are passionate about customer care. You can deactivate or delete job alerts by clicking the button below. Alight also offers a comprehensive benefits package. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Copyright 2023 Grabjobs Pte.Ltd. Jeremiah Martin - Customer Care Client Specialist - Alight Solutions Alight - Customer Care Representative We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. This may include additional research and ongoing casework. Alight Solutions Customer Care Representative, Human Resources Alight - 3.1 San Juan, PR. At Alight, we are reimagining how people and organizations thrive. * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Be prepared to answer why you are interested in this particular job opening. About Alight Solutions Alight is a leading cloud-based human capital technology and services. . Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. View Job description, benefits and responsibilities. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Required Skills. Customer Care Representative - Open to Alight Alumni Only at Alight Are you interested in helping us shape the future of work and life for organizations, people and their families? Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Our people are our greatest assets at Alight Solutions because People Matter! Full Job Description. Try to use specific examples from your work or school history that relate to the question asked. Customer Support Representative Salaries in the United States for You have Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. They inform them about products and services, answer their questions and resolve their issues. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Find out if you meet the requirements! * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! Our story starts with a simple, universal truth: Every business is a people business. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Get a free, personalized salary estimate based on today's job market. How much does a Customer Service Representative make at Alight - Indeed Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Customer Care Representative Tasks. Visit investor site Looking for an Alight office? Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Alight believes diversity should be visible, valued, and sustained throughout the organization. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Willa Davie's email & phone number - Customer Care Representative II at Learn how this feature works. Alight is committed to the continued development of our colleagues. Alight Solutions hiring Customer Care Representative - Bilingual There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. The mission of our customer care teams exemplifies the need for humanunderstanding. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Alight Solutions Customer Care Representative Salaries As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Customer Care Representative Human Resources. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Benefits . At Alight, we believe a company's success starts with its people. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. View similar Customer Service / Guest Services jobs below. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Customer Care Representative, Human Resources - Texas Virtual (Work Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Customer Care Representative interview questions and answers Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, All Customer Care Representative Salaries, average salary for a Customer Care Representative is $37,003 per year in United States, The Ultimate Job Interview Preparation Guide.