Privacy Policy According to Zoosk, you cannot stop the deluge of emails just by canceling your subscription. Signing up for Zoosk doesn't take quite as long as some other online dating sites with in-depth personality questionnaires, like eHarmony, EliteSingles, and Match.com. At four-and-a-half stars, Zoosk has the most highly rated dating app on iTunes. I want to stop being charged immediat. In some cases, this can add up to as many as 10 to 20 emails a day, as was recently complained about to the BBB by one Zoosk customer. What happens when you remove a conversation on Zoosk? i did contact ZOOSK and they did extend my subscription for a week. Consumers state they feel tricked into paying for a membership, believing there was an interested person.". I ended zoosk and am still getting charged. Albuquerque, NM, bruce | - Log into your Facebook account with the right ID and password. Fake profile issues Many people feel that Zoosk is littered with fake profiles and online scammers. Like most online dating platforms, Zoosk offers subscription plans and online currency purchases. Ask for FREE. Tech support is supposed to contact me in a day or 2 with a resolution. Some it seems that English is not their first language which would be ok if the picture fit the texts, they don't. Glasgow, GLG, 1 year ago San Diego, CA, Erin Carter If the transaction is processed via iTunes, Apple requires customers who purchase a Subscription on iTunes to cancel those Subscription renewals through their App Store on their iDevice, or through their iTunes Store on their computer.". Lots of inappropriate language/humans, and I have pretty thick skin. Bait and switch messages Many report that the platform is regularly sending bogus messages to get non-paying Zoosk free members to sign up for a paid membership. Each user has the option to verify their Zoosk profile with their social media, either a Twitter or Facebook account. Scammers look for that! 1800 coins for $99.95. 3. Birmingham, AL, Don Then, when you're ready to get into a serious relationship with them, you'll be informed and empowered. Highest rating: 4. Enter your zip code below to see top-rated Gayle macdonald reports on demand. Zoosk declined to offer any kind of refund to this customer. While being a paid subscriber to Best Company for Business does not directly Click on your Zoosk display name. This site is not all that it is cracked up to be. 99% are FAKE profiles. According to the BBB, in the last three years, Zoosk has successfully resolved 382 complaints, most of which were about billing/collection or product/service issues. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Delete Zoosk account on computer. The fakes can be easy to pick - the generic name of "a zoosk member" with a single photo, no story, and about 6 lines of basic info which vary little from one to the next. This will take you to the behind-the-scenes portion of your account. 'Carousel' is similar to 'Searching'. . On the left hand side of each message you would like to delete, click on the empty box. Northville, MI, Lindsaygrr We attempt to partner with many of the companies on our site. What they want from me? Updated 02/27/2023. I immediately took the profile down and contacted their fraud department. If you pause your Zoosk account, you will maintain your connections, messages, and profile. Privacy What I do know is: it is not feasible to use it where I live, and I feel like I have been slightly cheated.". This premium feature costs 30 Zoosk coins. See our How We Rank page for more details. Probably less than one in ten profiles are active and belong to real people. All in all, I connected & met ONE lady, 65 miles from my home in the Upper Peninsula of Michigan. Tap the gear icon on the top to go to your " Settings ". Consider this sad story from one Canadian Zoosk member on the BBB website who realized he or she wouldn't be able to accomplish much unless they got a paid subscription. New users can sign up for Zoosk with their existing Facebook information rather than needing to create a brand new profile on Zoosk. How to get a good man. The dating app is available to download Zoosk in the app store for iOS devices Android devices. It's especially important to remember that everything on Zoosk' site is designed to turn you into a paying customer, from their ads to what they will and won't show you. Virginia Mosley Have you had a bad experience with Zoosk or another online dating service? There is a free version of Zoosk available, and members can use this service easily on their mobile device by downloading Zoosk from the mobile app store. Besides the fact that Zwoosk has members that could be potentially dangerous to other members ( I've been contacted by men who speak of guns and shootings, and serious accusations about differing political beliefs) it seems that my credit card that I used for payment was leaked and someone tried to use it to make unauthorized purchases. Yes, most of the top online dating services claim to have their own secret sauce, and Zoosk is no different. It's all a scam, you want to pay for junk you will get it on this site!!!! This compensation does. Unlike many dating websites that it competes with, Zoosk's dating platform lets a person experience both major types of online dating in one service: scientific matchmaking based on an algorithm and location pairing for nearby matches. But it is not (to my awareness) constrained by my selected 'Search' parameters. You can't remove creepy men except by going through the blocking process which isn't easy. Couldn't meet because he had to fly out of town to sign a big contract. , WI, marina lobas I report them as Fake Profiles. However, you do have to have a subscription . . I've been trying to find a serious relationship on here because I don't get out much with my work schedule. Tap "More". The time spent flipping the heart is valuable time that shouldn't b wasted. They just want to milk you for more money. I had a pretty good experience on Zoosk: I would give it a 10 if it were free, but other than it being paid I have no major complaints. services that, when utilized, may impact its score on BestCompany.com. very misleading! Another complaint that resurfaces again and again against Zoosk is that of recurring billing. Because the 'Search' aspect of Zoosk essentially views profiles and notifies the profile owner, this gives rise to the same circular viewing cycle. More : You can send picture messages, such as photos or drawings, with the app. With a basic free user account, you can only browse profiles and send emojis. However, the majority of user reviews reveal that customers aren't happy with the number of out-of-date profiles, fake accounts, and scammers on Zoosk. I have been on it constantly for nearly a month. Clifton, NJ, K F It's a big day because (June 28 2014) the brand new Zoosk search app is ready. paid and signed up about 2 hrs ago. Yep, he broke my heart, but at least I was smart enough to keep my wallet closed. If you pay, you get a much better level of women. On the web-based version of the site, look to the upper left-hand corner of the webpage. Personally, this is helpful. Step 2. Theres an option to add a 1,500 character story to your profile. I never got them to actually try to scam me, cause I always stopped in the beginning knowing this can not be a real woman with any feelings. Community Experts online right now. Often - depending what the individual is wearing in the picture - it can be near-impossible to see the "Age: 55" text in the lower-left corner. Companies we recommend are backed by our $200 Guarantee. Does Zoosk send you fake messages? deserve their business. I bought the premium use. If a company has a Visit Site and/or phone number next You'll still encounter profiles that couldn't be bothered to fill out a name, "A Zoosk Member," but many . If you go to Match, you better have some killer photos and write a great profile, they are qute the picky bunch. For over a week now, something is WRONG. Other members won't see it until you unpause. This site is worthless and impossible to navigate. But we still want to help you get a Among other things, my criteria for a match specified that the match be no more than 50 miles away and a non-smoker. Far better in my opinion is, one example, Facebook messenger. ridiculous, yes bait and switch, i change my search values and still continue to get out of my boundaries I requested. services that, when utilized, may impact its score on BestCompany.com. There are plenty of fake profiles, need to use common sense if there one picture and no profile probably stay away. Customer service (like most customer service depts these days) is based in the Philippines where a language barrier exists and they can't understand half of what you're saying and you can't understand half of what they're saying. What??? Choose a reason for deactivation. The Zoosk mobile app also makes it easy to update any information and find potential matches. Richmond, IN, Ken Levy Once you decide to go with a paid subscription, you are able to communicate with any member, as long as they don't block you. If you plan on canceling your 6-month contract after three months or don't use all 750 of your Zoosk Coins, don't expect a refund on those. Fake profile issues Many people feel that Zoosk is littered with fake profiles and online scammers. Click the Log In button in the top right corner. Positive Zoosk reviews (below) state that the online dating site is easy to use, reasonably secure, and a great way to meet locals in the area. The site shares the stories of couples who are currently in a long-term, serious relationship, married, or happily in love because of Zoosk. Melbourne, VIC, Pam Huggins The only way to discover the distance, is to tag the 'Carousel' person-of-the-moment as "Maybe I want to meet" or "Yes, I want to meet", which makes it a 'View', and the person gets an email notice. I won't be review, but there are some ladies i chatted too, but i was keen on them. 480 coins for $39.95. While everyone may not find their match this way, i had to share how this site has brought me more true love and joy than than ive ever felt in all my 45 years of life. Keep in mind this isn't free. Forked River, NJ, TM A The Zoosk free trial is merely for those looking to see how the site works and if it's right for them. 3. In the past, many online daters complained about Zoosk's one-time $24.95 activation fee . Unsubscribe at any time. Many people ask whether Zoosk plans to introduce the Last Seen feature. :) However, since it is not free, I hope the communication of customer service can be more active. Make sure to follow google search on how to deactivate/cancel Zoosk account. Took me on an emotional roller coaster for a month. Tap the menu (3 lines) at the top left corner. Zoosk customers should be happy to see they're only paying for a subscription plan. 2. If you've been talking with someone for a couple of days and now you can't see their profile or send them a message, that probably means the other person blocked you. While the matching formulas of eHarmony or Match.com have more in common with the matchmakers of olden times, Zoosk's "Behavioral Matchmaking" technology operates more like the algorithms on sites like Amazon, which watch what you search for and what you click on and then recommend things that are similar or related to them. They don't even attempt to lie good. Then they want your phone number because they hate being on the dating site and they are a one woman man so they want to get off it altogether. Obviously, your mileage may vary from what I describe. If you try to delete each individual view, it tells that person that you have viewed them and then they view you back. Note: If you have connected Zoosk account with your Facebook account before, you need to remove Zoosk account from Facebook. But then some emails will be for services that are irrelevant to your online dating experience, often from Zoosk partners who have been given your email address. But once . Tap into an agenda i'm not tell people on their destiny love without meeting . Users are evenly split between males and females, providing you a great chance of finding your true love. So, it's really difficult to know with any accuracy who is actually viewing you with interest and who is simply responding to a message that you have viewed them. I'm still receiving emails, from Zoosk (supposedly notifiying me of people interested/messages), BUT, when I click on any link to go there, a "Zoosk" window pops up with NOTHING but the word, "Gone"??? People looking for a generic dating site with plenty of users can consider Zoosk as an option. We use cookies to give you the best possible experience on our website. This will cost you a good amount, and as with most paid dating services, the longer the period for which you subscribe, the less you pay per month on average: This is on par with what you could expect to pay for a subscription with eHarmony or Match.com. Had to call police 2 of 3 interactions outside of the site. I paid for a subscription and regret it. You have to be a paying customer to communicate and not many options to begin with. To help you get to know Zoosk before you take the next step, here are ten big things you should know: They've had it since 2012. If you're on the fence about it, I would recommend that you err on the side of caution and not go for the paid subscription. Tap Zoosk. Zoosk. Setting up a profile is easy and there are some good blog posts on how to navigate the world of online dating. I tried to call their customer service and was put on hold then the call disconnected . Ive used zoOSK multiple times over the years without complaint and I would use them again. There are even articles about marriage and ways to make a long-term relationship last. Select Subscriptions. You will not be able to see your profile picture, nor will you be able to access your conversation history. Although Zoosk does ask if members would like to add Premium Messaging to their plan for an additional $9.99 per month, but, that's an optional feature. So, if you were to randomly email 30 people on Zoosk, odds are that 85% of those profiles are dead and you'll never get a reply. I am sending messages to women I have met on Zoosk and they are not seeing them. I wish I could give it a 0.0!!!! It's the one site I've stayed with because of the number of nice men. Here is how: Go to the Zoosk website. No pay? 87% of the good-looking guys who weren't getting replies to their messages, were sending the same exact message to multiple women. I'm not a bad looking dude, and could pickup a date when ever I wanted to. With the Online Now feature, you know you are connecting with an active user. Better than POF, but more work. OK Cupid is a nice dating site, but membership is low in my area. Can You Send Pictures On Zoosk - - TeachMe Orthopedics. Customers who sign up through an app store, however, find themselves jumping through numerous hoops, often without getting their subscriptions canceled before their auto-renew date. You can also go a subscription deeper with settings for height, religion, relationship history, body type, children, ethnicity, education, and smoking preferences all in the cost to tweak or leave alone. If you find a potential match, let them know you are interested by sending them a like, smile, or message. Atlanta, GA, Jessica Ferriter (a couple of them I should have passed on). Unlike many other dating services we have reviewed in the past, Zoosk does not offer too many features on a free basis. Before signing up read Zoosk's Terms and Conditions to learn more about their cancellation rights. Judging by this story, this is not always clear. Bait and switch messages Many . If it's been three hours and you haven't heard from them, don't send a second message. There is much more but no room here to tell it all. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that One of the reasons Zoosk's membership continues to grow so fast is that they give away many of their features for free. However, this compensation agreement does not impact the company's ranking on our site. As with any online dating experience, you can gain a lot of peace of mind by slowing down and educating yourself before you sign up or get into a paid subscription. My feeling is Terrible, terrible Spammy feeling, catfish central mixed with strange looking creatures and people who like you but then never respond to your messages, girls with phone numbers written on their foreheads lol. Profiles will show a white normal height girl thats obviously in her 20s profile will say woman of color age 54 and 6 ft 4. Zoosk. You don't get any communication back from this company. I will be reporting them to the Attorney General. Competing online dating sites have a feature that allows you to set up a virtual date. With POF at least I know what I'm getting but I don't care because I'm not paying for it! Well, after a month of excuses from him about a heavy work load and a huge upcoming contract, I never got to meet him in person. Tap Cancel Subscription. . I. I am currently subscribed to Zoosk. Top dating site which you can be great advice on too. St Louis, MO, Liz W User experience The dating site is mentioned several times as overly difficult to navigate. I like this site, but will be leaving, soon because I haven't found my mate. 51% of Tinder Reviews Are 4 or 5 Stars: The Reason for How Online Dating Simplifies Traditional Obstacles, Better Business Bureau (BBB) page for Zoosk. zoosk took my money and disappeared. Zoosk even offers some pre-written messages to help you get the ball rolling. The cycle begins again. Yes, Zoosk has around 35 million members, but that doesn't mean any of those members live in your metro area. That feature is anonymous. This company needs to be shutdown for being a Scammer site. Here, you can see all of the messages that you have sent to other Zoosk users or have received from other Zoosk members. However, Zoosk users should be aware of Zoosk's reactivation fee. Zoosk makes it a little difficult to delete your account, and you can only deactivate it from the site. No response. As is common with so many online dating services, Zoosk includes in its terms and conditions the ability to send you emails-lots and lots of emails. If you go to the Better Business Bureau (BBB) page for Zoosk, you see this message: "BBB has determined that Zoosk meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.".