We had booked a flight for a wedding in Cancun. All that said, if you do sell a lot of a certain vendor(s), its perfectly acceptable to ask about commission info for your top vendors. After our flight was cancel the representative took us at Cancun bay resort. Let me tell you about this motel, it is horrible, horrible place. Back in October, I contacted Apple Vacation via email regarding a Vacation that I preferred to book with an agent (not online). We had to do everything ourselves. Welcome to Apple Vacations' Booking Engine: MyAppleOnline.com powered by VAX VacationAccess! For more information about reviews on ConsumerAffairs.com please visit our Getaway Your Way | AppleVacations Home Getaway Your Way Getaway Your Way Plan a safe getaway and create unforgettable memories. It took until 6:04 to get through TSA and on the tram to the gate. I dont think I will use apple anymore after this vacation. For you, as an independent agency, these negotiated commission tiers are a big benefit of aligning with a host agency or consortium. Made our choice of an upgrade on our hotel to an ocean view suite and paid the extra fee. WAVES WAVEMAKER Elite Accounts; Agent Vacations; Hotel Incentives; Apple Advantages; Commissions; Get Paid to Upgrade; Agent tools . Apple Vacations Paid after the booking has traveled, usually within 10-14 days. Or maybe they're tight-lipped because they're spies? She's insatiably curious, loves her pups Fennec and Orion, and -- in case you haven't noticed -- is pretty quirky and free-spirited. When we left Philadelphia on July 20/2022 there was no charge.On the return flight from Cancun I was charged this outrages price. The estimated base pay is $38,635 per year. Upon check out 3 days later and after complaining to the agent she had someone come to speak with me. Now, let's chat about how companies like host agencies, consortia, and franchises help secure better commission deals for their agency members . Due to having no Covid Results returned to us prior to boarding our Flight from ABE Airport Record Locator: LGBUWD, we were denied access to flying. OFFERS There's no end to agent offers with ALGV. That we should call apple and let them know as we did and gave them the front desk persons name. The estimated total pay for a Travel Agent at Vacations To Go is $49,402 per year. Payment FlexibilityGet payment flexibility. You had know problem taking my money in a hurry!! we encourage everyone to download The Excellence Collection App for Android or Apple. All that after a long airline flight. Excellent knowledge of computer reservations systems, GDS systems and e-travelling. I am filing this complaint due cancelling a trip booked for july the 6th on jan 6th due to misinformation from the travel agent. International: 10-22%. Please do not click the Register Your Travel Agency button as that is for registering travel agencies only. Tiered commissions essentially mean that the more you sell, the higher the commission you get. For my last trip to Jamaica, I checked with Air Jamaica Vacations directly. Formerly, the Elk Grove Village,. . We are so sorry for your experience. $50 off your trip to Maya Riviera using this Apple Vacations coupon. The hotel wouldn't have charged me if they got the payment from Apple. At its simplest, a supplier/vendor recognizes a travel agent from any Joe Blow on the street because travel agencies have an accreditation number. They specialize in air and have private contracts with the airlines. The only "theoretical" advantage to having an agent is if. It will give you a thorough, yet general, idea of travel agent commissions and what to expect. June 17, 2022 . Earlier this year, the timely COVID-19 Testing Toolkit for Travel Agents was created, allowing advisors to conveniently reference the ever-changing updates. Room was so ugly, with no balcony, no working shower, no lights in the room, just some in corner. Those with an interest can obtain free training through various websites that will give you all the information you will need to become an online travel agent. Hi Llojohnson - please send us a direct message with your info so we can help get an agent to assist you! Pleasant Holidays At time of departure. Lock in higher commission rates when you book rooms from our new Premium Plus commission tier. To think all this could have been avoided if they would have let us reschedule our flight in advance when we saw the weather coming. Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. Never again will I make the mistake of going through this company. Oct 5, 2021 - Travel Service Agent . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Apple Vacations. Change fees apply for Exclusive Nonstop Vacation Flights (ENVF) and ENVF packages, and supplier penalties may apply. For you experienced agents, does your experience jive with this account of travel agent commissions? Unsubscribe at any time. Please respond in a timely manner. Unsubscribe easily. We paid over $2,600 for the trip. On our second day there we returned to find our room flooded from a broken pipe in the ceiling. Travel agents are among the most common and revered workers in the industry. I have had the worst experience dealing with your company. 2 DOMESTIC MAINLINE PERFORMANCE: Based on October 2022 "Year to Date" statistics for mishandled bags per 1,000 passengers enplaned as provided in the December 2022 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. We followed all protocol and got tested within the 72 hours prior to travel but due to the high volume of tests, my provider did not return my results until Jan 3 at 8:46 am. 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. Over . Here you can shop with ease while creating memorable vacations for your clients. Boutique tour operators: Smaller or boutique vendors will typically pay 10% commission or give agents net rates. During Travel (Stateside Contact): Please call 1-855-572-9893. Can you become a travel agent without experience? Sigh. . They wont have sales tiers (more on that soon). Find the best deals with America's Favorite Vacation Company! Thank you! This is his "business dog" look. I can unsubscribe any time using the unsubscribe link at the end of all emails. Please send an email Vacation in Cozumel reservation number y1w603ap, Hotel credit given for water leak in room, Reservation 69D003AP Denver to Punta Cana, i have trying to talk to someone concerning. I cant even book another vacation because I have to use a travel credit through Apple vacations again. Breathless approved the decision on June 23rd after receiving my test with no fees accessed. Reimbursement of the trip expense. She said she replied on June 16 and stated all she needed was my Covid test and we could proceed. And my initial request was to change dates not a refund. At least 50% are bad leads right off the bat. I immediately called to report the issue and get it corrected and I was told that it was an issue and would be corrected. Work on developing your business, sales, and communication skills. Formerly, the Elk Grove Village, Ill.-based packager did not pay commission on most of its published air packages, with the exception of a few routes. Youd be better off booking it all by yourself considering the amount of help they offer which is ZERO. So He told me that he was sorry for what had happen and I will be getting my full refund back due to this not being my fault. Some universities and colleges even offer bachelors and graduate degrees in travel and tourism, which may lead to advanced positions in the industry. like Apple Vacations Inc, Riu Palace Peninsula and Amstar scamming people like us in foreign Same with the Disney Cruise Line and Adventures by Disney products. Again after trying to contact Breathless I spoke with Jamie in reservations on June 22nd. Booked a trip on Apple's website. (PS: Did you know it's segue and not segway? Her reason for not contacting me was they had me staying in a different room and didnt get any answer. We bought a vacation trip from Apple vacation to travel to Jamaica on May 17,2022 and return May 22, 2022. The hotel said they would relocate us and give us a credit for one night. Apple Vacations - Paid after the booking has traveled, usually within 10-14 days. Apple is not entitled to keep the money since they lied about the fare I paid for inter island flight. ConsumerAffairs is not a government agency. There is a security concern with your current browser. It says it cannot find my reservation number. The choice is yours when you "go" with Travel Impressions, a multiple award-winning global tour operator servicing over 1,800 destinations worldwide and trusted by travel agents since 1974. In fact, many travel agents get stuck in this field and have to work as a travel agent for many years or even decades before they find another job from which they can pay their bills. If you booked directly on the Apple Vacations website or through the Apple Vacations contact center, you may cancel your reservation online by retrieving your reservation here, or call 1-800-517-2000.If your plans change, your right to a refund is limited and subject to the penalties and fees . We were told by Baltimore crew that we are good and cleared to fly with our service dog. Immediately after, I got an email confirming my email was. Through no fault of our own Frontier airlines canceled our flight two days in a row and then could not get us another flight for five more days so our vacation had to be canceled. This list is one of many policy summaries that can be found in Travel Market Reports easy-to-use supplier report cards. This trip was a surprise for my kids for Christmas and here we are back at home and not one person from Apple will answer calls or return emails. Reservation Number: B3K9A0AP This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. I was told by customer rep to call back when I felt safe to fly to Hawaii. Sign up to receive our free weekly newsletter. A homeowner paying a general contractor is like a supplier paying a host agency. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. Airline Confirmation MGGCKZ. Every time we tried to call about a new flight they would be closed and wouldnt open until 9 the next business day! A few other income streams agents indicated in our last income survey included service fees, consultation or planning fees, markups from net rates, and selling insurance (which is technically still a commission, but worth a note!). Knowing that, dont be surprised if a consortium or host is tight-lipped when you ask for their commission guides. Apple Vacations is offering special incentives to travel agents in celebration of its new, nonstop flight from Pittsburgh to Montego Bay, Jamaica. Yankee Leisure Group (Yankee Holidays, Railbookers & Amtrak Vacations) After clients have traveled. Please help me just make a payment. This is not acceptable at all. From the numbers above, you can see that as a solo travel agent, it's a heckuva lot easier to reach 15% when you belong to a host agency! 2023 Expedia, Inc. I called back on 07/29/2022 to get update on the refund and the young lady told me that they will have to contact the airline because I can be penalize for the flight that wasn't my fault for cancellation.. Due to your lack of hard skills, it can indeed be pretty difficult to find a job in a different field. Browse Categories . Heck, if that were the case we'd be wrapping up this article by now! Avoya Travel offers 30% on commissions received from sales so figuring out that percentage on sales made this year, that is about 2% commission on sales booked each year. why am I not getting the full refund when no fees or penalties should've been accessed per notes, per management, per policy? This article is a rough guide to travel agent commissions. Their commissions are tieredwe'll talk about tiered commissions in-depth in just a secbut the sale thresholds for those are the same for every. Please send an email to socialteam@applevac.com and we can assist you! For help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST. Travel agents get paid on commission by hotels, airlines and resorts, but many more are charging fees on top of that because of their time. We had to pay additional money for a shuttle, ferry, and taxi when we had to fly into mainland Cancun instead of the island Cozumel. We are so sorry to hear about your experience. This is the worst place to book any vacation experience! Upon arrival we were informed that the Steak house had been replaced with a Japanese restaurant over 5 years ago. The accommodations selected were for Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino for 3 Diamond Club Luxury Ocean View Rooms. In order to qualify as an agent representing American in the 50 U.S, the travel agent must be approved first by ARC and then by American. There are two major factors that will determine travel agent commission tiers: For some vendors the commission level (or tier) they pay an agency is determined by the sales volume under that agency's accreditation number. It was back and forth like this for three days. To make sure our hotel has a time to organize our transfer on a different day and to inform them of the 'new arrival' dates I called the hotel in Dominican Rep. directly (also sent a 'reminder' to do so to Apple via email). Be the first one to find this review helpful. Bedsonline/TravelBound Paid to agencies twice per month. They couldn't get me on the flight I wanted. Are Travel agent said we are getting a refund from the airline, But have yet to receive. Then, we checked-in at our connection flight for Jamaica. ALGV is committed to providing travel advisors support through tough times. Nothing ever occurred. Thank you! Kinda huge. To our travel agent partners, we are happy to provide you with the following visual resources and marketing materials for The Excellence Collection's hotel and resort properties in Cancun, the Riviera Maya, Punta Cana, and Montego Bay. Apple Vacations, Travel Impressions, Southwest Vacations, Funjet Vacations and United Vacations are now offering a whole 2% additional commission on the entirety of the hotel portion of the applicable package to participating propertiesnot just the difference between the pricing of the lead-in and upgrade categories. Choose Your Courses. Get stock market quotes, personal finance advice, company news and more. The airlines haven't paid commissions to travel agents since the mid 1990's. Desired outcome: Please send us an email with Hi there! (photo via Apple Leisure Group) Bookings are on the upswing now for Apple Leisure Group Vacations (ALGV), but the vacation package company is taking time to thank and honor their travel advisor partners. There is an open account from my agent and she has gotten know where with it. Are you a travel agent affiliated with an agency that is already part of TAAP? I called phone number again this evening and over an hour wait again. Our vacation, once we finally got there after 30 hours of travel, was not even relaxing because we were on the phone CONSTANTLY trying to get apple to refund us for the days of our trip we missed, all the extra transportation, and get them to extend our trip an extra day to make up for the days missed. Customer service is horrible. Wed 10/12/2022 5:10 AM we arrived at DIA and checked in for flight NK1320 to Ft. Lauderdale continuing on to Punta Cana. But Disneyland and Disney World have a flat rate commission of 10% for all agents. $5,184.59. Flight credit not received from Spirit Airlines, i have trying to talk to someone concerning a refund of a flight that was cancelled. Obtain Errors and Omission Insurance. I am so disappointed with apple vacation staff how they handle this situation. Of course, you could also change course from a related job, and morph your experience as, say, a destination wedding planner into a career as a travel agent. By the time our vacation was almost over we finally got our trip extended NO thanks to Apple AT ALL. Smell like bathroom and it is so noice. I called customer service and after many emails with their customer service they told me the hotel charged for fees and taxes, and won't refund. When you call/log-in to make a booking, the supplier asks for your travel agency's accreditation number. All rights reserved. We had to pay for our own hotel rooms when our flight got cancelled. 40% of employees would recommend working at Apple Vacations to a friend and 35% have a positive outlook for the business. 3. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. For more information on topics such as familiarization trip policies, agent referral programs, direct marketing and more, download a copy of our FIT/Packaged Vacations Report Card for Travel Advisors. When we arrived at the airport they told us that out flight was cancel without any explanation why. The value in this becomes a little more clear if we compare two agencies: one is a hosted agency that belongs to a $100M host agency, the other is a smaller agency that has $2M in sales. I went to check in and gave the young man at the counter my ID, passports and Covid test and he pulled up the flight and told me that my flight was canceled by Frontier since May and they did not have any flights out for that day, and the next flight was leaving out on Sunday. VAX VacationAccess is home to: The Compass Industry Happenings Stay up-to-date with stories, interviews, event information and the latest announcements from your favorite travel brands. Is there any benefit to using a travel agent for booking an Apple vacation when you can book the same trip on the internet yourself? Apple Leisure Group has acquired CheapCaribbean.com, an online wholesaler that sells resort accommodations and vacation packages to the Caribbean and Mexico. Individually. How do they get from supplier to host to travel agent? You earn commissions from your sales of hotels, resorts, cruises, travel insurance, and more. I can unsubscribe any time using the unsubscribe link at the end of all emails. If you made it to this point, you can understand why :). Youd see something like this (these are hypothetical numbers): I always say airlines are another animal and honestly, they're not my forte. Apple Vacations is paying 5% commission on all published air-inclusive packages, regardless of carrier, destination, class of service or travel dates. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Travel-News/Tour-Operators/Apple-Vacations-adds-commission-on-air-inclusive-plans. The cuts vary depending on routes and ticket class, with the deepest cuts impacting travel agencies that sell luxury and business travel. The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. Its clear to me that there was a lost of communication. We booked this through Apple vacations. I went on their website and filed a complaint and was immediately notified someone would contact me. Stay away. Ugh. Get buying tips about Travel Agencies delivered to your inbox. Theyre like trade secrets that can give one travel agency/consortium an advantage over the other. Unfortunately, a flight attendant came in and asked us to leave. I finally got in touch with someone through chat and was told the room I chose is no longer available. They refused to help us rebook the canceled flight that they chartered, getting an email or call back is next to impossible. For example, a travel agent may make a commission by selling travel insurance, cruise vacations, hotel bookings, resort bookings, and tours or other experiences. How can I become a travel agent for free? At Apple Vacations, our unique competitive advantage is derived from our experience as a leader in this everchanging world of travel since 1996, with a great network of partners and . . Plus, you have an advocate in case something goes wrong, which sometimes happens. You can take travel agency courses at a two-year college, or earn a diploma, certificate, or associate degree in travel or tourism. Bachelors degrees that travel agencies consider appropriate include business, marketing, communications or hospitality. I filed a complaint with better business bureaus federal trades commission and the credit card company. After registering, I can manage my newsletter subscriptions by visiting my Profile Settings page. If You'd Prefer to Book Your Apple Vacations Package Online, Click Here We visit the destinations where you want to travel. If you love traveling or helping people fulfill their travel dreams, becoming a travel agent might be an excellent option. JUST STAY AWAY FROM APPLE VACATIONS. The more you bring to the table, the more leverage you have. Apple Vacations Visit Website Celebrating 50 years of travel innovation, Apple Vacations is the #1 Vacation brand worldwide to Mexico and Dominican Republic, a leader to the Caribbean, Central America and Hawaii, and the nation's largest seller of all-inclusive vacation packages. You can see some hard numbers and how things are broken down in an easy-to-digest infographic. countries. You had know problem taking my money in a hurry!! That means if you get paid 10 percent commission on booking a hotel, 80 percent of that commission goes to your agency, while you keep 20 percent. They are fully certified and are well versed in the services, products, and destinations that the company offers. Ridiculous! . Handsome lil' devil, isn't he? Here's a general rule of thumb on the airline ticket commission range you can expect as a travel advisor: In Feb. 2018, Delta announced cuts in commissions on international flights to travel agencies.