Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. on This is NOT 'A solution'. That helps us fund This Is Money, and keep it free to use. 19-12-2022 If you want to PM me with relevant details, I'll get someone who has access to take a look and see if there's anything we can see on our side. Any suggestions please, User profile for user: My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. I installed the outlook App on my iPad and it works perfectly I'm afraid. Does anybody have any idea how I can resolve this, other than changing ISP. I consistently receive this warning: whenever I try. 4) Send an email to your main contacts to let them know your new email address. ), on I can send mail to my iCloud email OK on both machines, which I could not do when the problem first arose yesterday. We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. to know I'm not alone. 23-04-2021 This is a BT residential customer to customer forum. I've got a "failed delivery message". Our standard shipping option is via Royal Mail airmail. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. 14h00, on When I ran Connection Doctor (available in Mail/Window/Connection Doctor) my btinternet connection showed green (OK) but I noticed that the SMTP connection details said "login not required". Millions tied to cynical deals face extra charges, so we urge the watchdog to act, Get a better broadband deal! We always endeavour to grade correctly and. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. 3 users liked/thanked this post: 10-07-2019 If that doesn't fix the problem, see the next section. To start the conversation again, simply He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. 23-04-2021 Ive also tried not using advanced settings at all with exactly the same results as described above. 16h34. 15h27, on 3) Import all of your contacts from your old account to your new one. If I go into iCloud web page, then I can send and receive as normal. Go back to . 6h00. Anyone else experiencing the same issues? Having the same problem myself today - unable to send emails from my @btinternet.com account. This isn't just a small delay. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. Martin Gates, from Hampshire, has had an email account with Virgin Media for years. BT Email - best practices for postmasters and senders of email | BT Help, on captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 23-04-2021 As an experiment, can you try a different mail client other than Apple Mail on one of your Macs and see if that works. Examination of the message heads of the delayed emails might be informative. All we can do is see if anything was rejected by the inbound platform from the sender to the recipient. While members are not getting emails, they do appear as posts on the Google Groups page. There'll likely be four of these, two from BT servers and two from Plusnet servers. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. Thanks Thanks for the super fast analysis and reply. Look from the bottom upwards to see the activity timestamps from when the message was sent, through to when the message was received by Plusnet. This morning I clicked on the email icon on my phone and was again asked to login. I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. That is because he has a Virgin Media email address, which would be deleted if he switched away. I can't afford the risk.'. 19-12-2022 Page 1 of 2 1 2 Last Delays in Emails being delivered can arise from a multitude of reasons. In the last 24 hours I have been unable to send any mail from my@btinternet.com account from any of my devices. Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. Email headers can be found by looking at the email item's properties. Switching email address if you have never done so before can feel like a daunting task. If not, how do we get a moderator involved? Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. What does this mean? Go through and update your details for each one with your new email address. Apple may provide or recommend responses as a possible solution based on the information Please update the server configuration to continue connecting to this account", with the option to cancel or update. I also feel slightly better I am not alone. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community. Last Thursday, I stopped receiving email from my @btinternet.com account. You may have to register before you can post: click the register link above to proceed. 14-07-2019 1-800-MY-APPLE, or, If you cant send or receive email on your Mac, Sales and For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. So, I did checked around it seems that smtp is not working. The whole ISP domain is blocked. Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. Although port 587 will usually work, port 465 is the recommended port. They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). Also one of the two that I received recently was sent in December. ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. - last edited on 2. We do not allow any commercial relationship to affect our editorial independence. What do I have to change to make my emails send? Doing so can save hundreds of pounds. 13h37, on 6h21. How can we as customers get BTs attention and ensure that there is a fix? It is they that should investigate why other email providers don't have this problem. I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. I cannot find an obvious way of asking bt about this! Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac. If I changed my email address I would be bound to lose something important. After 3 years, then-current everyday prices for all services apply. A couple of days ago I asked a btinternet contact to send me a test email from their ipad which they did but it hasn't come through. 26-08-2021 Yesterday afternoon 22 April 2021, when I created a new email on my phone, it wouldnt send, stayed in my outbox and again I would receive error messages telling me to log in. For those that aren't arriving, things obviously get a little more involved. Clicking update it went straight to the SMTP outgoing server where it shows mail.btinternet.com but the port was set to 993, I changed it to 465, entered my IMAP and SMTP passwords again, clicked the tick and got an error message: "Log-in error Unable to add account, server address is not valid". It's very annoying and slightly weird. Those who leave have their email account terminated and closed 90 days later. By coincidence(? Rachel Rickard Straus, Financial Mail On Sunday I am experiencing it with emails from different addreses within a domain which belongs to another ISP. Log out of your email account then, Using an email program? You can usually find the option to redirect in the inbox settings of your old email account. Comic should be in the grade given in the listing title. No disrespect intended as your advice is probably based on years of experience of BTs service! Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. When this happens. Working on the theory that it was another case of BT doing something, I decided to leave it overnight. It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Username: your email address including the @btinternet or @btopenworld.com part Password: your btinternet or btopenworld password The article below can help if you do not have any other user account to test with. They must realise that they have a dreadful name. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. Dave Bradford would love to ditch Virgin Media and get a new broadband provider. Any ideas? If everything works fine in webmail, you may need to check your program settings. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". Thank you anyway. We appreciate you reaching out to us about Mail. Neither of these has solved my problem. mingoslkd, call I installed Spark on the iMac but it can't login to my btinternet mail account (it can't establish a stable connection) so I cannot test it with another client. on Why cant my email address have BT.com in the display name? We'll need to look into this and we'll get back to you next week. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. Today all of our emails addresses would receive, but not send. BT Email: I can't send or receive email If you can't send or receive emails, here are some simple tips to help you sort the problem out. After several attempts, I decided to delete the email account from the phone and to recreate it using Add Account. 23-04-2021 It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. I can send test messages to my iCloud e-mail but not other addresses. BT internet email problem Hi. All other emails to other systems have no issues. 26-08-2021 The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". Maybe that's the issue, although there has been no problem up until yesterday. Also, the web interface seems to be working just fine. Anyone else experienced this and got any suggestions on how to proceed? So we can look in to this further, could you provide us with the full bounce back message you're receiving and the email headers. 09-07-2019 17h33. on I spoke too soon. Refunds. 11h40. I know that I haven't received most of the emails sent from btinternet.com addresses at all. - last edited on Millions of broadband customers are set to see their bills hiked in the coming weeks, many by 14 or even 17 per cent. I've rebooted twice and reinstalled Office 365 without success. And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. I am using the Outlook app on a Samsung phone. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. 25-08-2021 I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. I have cleared cache and data. Looks like no ones replied in a while. One further piece of information. Delays in Emails being delivered can arise from a multitude of reasons. You can send and receive messages, but not actively manage the account. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). 14-07-2019 My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. 26-08-2021 btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte, Re: btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing c, Re: can't send emails since this afternoon. (The fix did not work until I had quit Mail and relaunched it. Will post any update that I get. If you're having problems, try logging in to webmail. TalkTalk allows you to access your email account for 12 months after you switch. I can receive emails. It's good (???) I have tried sending the simplest of messages, namely a message titled Test and the text Test message. Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. 23-04-2021 One of the mails having been sent as long ago as April 4th.