The most recent Optimum outage reports came from the following cities: Loading map, please wait. Optimum Outage Map, The Bronx, New York. Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. What is going on ? Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov We need the GPS enabled on this device and your permission to use your location. Earlier on Wednesday, at least 13,000 customers in New Jersey were affected by a major Optimum outage, according to the company's outage map.But in the evening, the company said the outage had . During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". Any eta on restoring service? Check your internet connection by opening a web browser window. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. Live outage map. are also linked at the bottom of this page. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. Service calls have not helped. All rights reserved. Our lines, which hang on power poles, require power supplies to be active. Enter your ZIP code to get updates on your neighborhood. Our crews are actively working and will continue until all impacted customers are back online. LLC, Top 10 Fastest Internet Providers Nationwide, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend 2023 CSC Holdings, LLC. To avoid unauthorized access, youll still have to enter your password. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. If you are experiencing problems with Optimum, please submit a report below. telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet Check the settings on important communication channels. Find out what is going on. Outage reports and issues in the past 15 days originated from: Tips? On the flip side of promotions are fees. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? hotspot. Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. Make sure to report and "downvote" such posts. connections on the go as easily as when you're connected at home. charges, at the number provided above. Optimum Outage Map, New Jersey Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and I understand that consent is not a condition of purchase. @OptimumHelp maybe fix peoples ****? This may take 3-5 minutes. Check to see your plan options by entering your ZIP code at the top of this page. With Automatic sign-in, you register your 1 Court Square West, Long Island City, NY 11101 It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Please don't call "support numbers" posted below most probably it's a scam. Electrical power is needed to operate your . Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Explore plans below During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Learn about outage & storm safety Reliable energy starts by putting safety first. Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. to get started. Invalid password, please complete all fields. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. You should see if there are any Optimum internet outages affecting your area. All services not available in all areas. Sorry, we're unable to confirm Optimum by Altice is available at this address. Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Make sure your devices are charged and have your, 2. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ 07860. . All trademarks and service marks are the property of their respective owners. View storm video . Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. @OptimumHelp the internet has been down in bushwick for over 5 hours! During significant storms, we will share updates on our social media accounts. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Report problem. Check current status and outage map. Optimum Internet Services Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. We may not know you are without power. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. @OptimumHelp internet outage in Bushwick (zip code 11206). Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. How do I find out if internet is down in my area? Mobile . In the last three months, how would you rate Optimum? https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ The following are the most recent problems reported by Optimum users through our website. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Service for. To keep power flowing, our crews prepare for potential outages long before they happen. @OptimumHelp I just received the worst customer service response after their scheduling error! Samsung HD Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. I also agree to the Terms and Conditions and Privacy Policy, which Optimum.net is compatible with a wide range of browsers. Congratulations Optimum by Altice! . All Rights Reserved. 2023 CSC Holdings, LLC. All Optimum internet plans are free of contracts and come with unlimited data. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. So unsatisfied. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Ive been patient. We will debit Report a tree, light or possible power theft. Whats going on? All rights reserved. H\n0~ Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Tips? if it's plugged into a cable box, VCR, DVD player or gaming system. At the moment, we haven't detected any problems at Optimum. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Learn More. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. 1. Unplug your equipment (i.e., your modem or Gateway) It is common for some problems to be reported throughout the day. ^David, Hi there. Latest outage, problems and issue reports in social media. Get it fixed. Money and Energy Savings for Your Business, Community & Customer Experience/External Affairs, Change your email, phone number, and other settings on your profile, Get bill and outage alerts, or manage how we contact you. CDC: https://emergency.cdc.gov/. Constant outages. How to Get Compensated by Optimum On Your Own There may be a slight delay while the menu screen loads. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. . or call 8449102593 Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. It's been over 3 hours. See if Optimum is having an outage in The Bronx, Bronx County, New York or it's just you. Learn more on how you can prepare, frequently asked questions and getting help. A tech has been out here every week. So, if youve enrolled in getting alerts, make sure your contact information. . If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. All of the downloads are safe from the vendor's official website. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Please help! Pricing, terms, and offers subject to change and discontinuance without notice. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? This user guide shows how to use the outage map by accessing it through the web on a desktop. Invalid Optimum ID, please complete all fields. Optimum WiFi hotspot. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. or call (844) 910-2593 The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. Enter the account number associated with the outage address. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Please look into it. Leave a message in the comments section! @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Optimums mobile services are powered by T-Mobiles wireless network. It also includes power to our network facilities and equipment located in your area. Now turn on your TV. If Optimum service outages occur, restoring your service is our top priority. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. See if Optimum is down or having service issues today 0 Reports in last 20 minutes Not Working For Me! Make sure to report and . @optimum Im feeling totally ripped off by @optimum. Useful comments include a description of the problem, city and postal code. Optimum by Altice offers service in 17 states. Enter your address or zip code to check Optimum by Altice availability in your area or interact with the coverage map. Reported outages on 22.02.2023: There were a total of 1 outages at Optimum (Cablevision). Make sure there are no loose plugs and the outlets and circuit breakers are working. All rights reserved. Share them here. Without power to your home, your Optimum service will not work. Call to check pricing and availability in your area. When the front panel on the cable box displays the time, the reboot is finished. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. I understand the frustration with gift card issues. Make sure to report and "downvote" such posts. Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. An outage is declared when the number of reports exceeds the baseline, represented by the red line. All services not available in all areas. Visit . Forget having to sign in every time you want WiFi access at an However, not all browsers allow you to take advantage of all the new features. Under Support, located in the upper right corner, click Service status. There may be a slight delay while the menu screen loads. Optimum offers both internet and mobile services. Some of the functionality and menus may not be available with this browser. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. Run an antivirus scan to make sure the computer does not have a virus. Internet access points that allow you to make high-speed Internet Read on for details. Remember User ID helps you log in without having to memorize your ID or look it up every time. Twitter: @OptimumHelp Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. If you are only having a service problem on one of your computers there may be a problem with the software. Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. Optimum WiFi hotspots are a network of over 1 million WiFi To view personalized information about current outages in your area, please sign in with one of the following options. Want a real-time outage update? View our outage map . It is common for some problems to be reported throughout the day. Please look into it. Optimum Welcome Guide Samsung & Scientific Atlanta TV Self-Install Guide Optimum TV Box Self-Install Guide TiVo Mini Quick Guide TiVo Premiere Q Quick Guide TiVo Stream Quick If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. Make sure to report and "downvote" such posts. @OptimumHelp I need help with an issue that hasnt been resolved since November. Search for and install any recommended updates. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. You can easily perform a manual reboot by unplugging your modem and plugging it back in. Without power to your home, your Optimum service will not work. All of the downloads are safe from the vendor's official website. They refuse to return any of my $257 monthly payment despite me having cancelled service two days into the billing cycle. There could even be connection issues between your home or business and the nearest utility pole. Goes up $40 on my bill thats why I am leaving. Its been a month. If you have any questions, send an email to info@broadbandnow.com. Having problems? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. If no outage is shown, trytroubleshootingthe issue. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. optimum.com/terms Facebook - Optimum We know you depend on us for power and we take that responsibility very seriously. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). BroadbandNow Internet Service Provider Awards 2020. Count to 5, then plug it back in. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: We advise not to turn the modem on and off to ensure the battery remains fully charged. @OptimumHelp maybe fix peoples ****? When you opt in, we automatically fill in your ID from then on. If fiber is available in your area, you can get symmetrical internet speeds. Home / Outage Map; 866.200.7273. Jan 9 Customers in Conroe, TX are experiencing a loss of service. View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. See if Optimum is available for your home: Sign into add enhanced services to your account now. Make sure you haven't missed any payments on your account. Explore plans below Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Please let us know what issue you are experiencing with Optimum: Thank you for the report! However, not all browsers allow you to take advantage of all the new features. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Get it fixed. Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Select OK when prompted to allow FirstEnergy to find your current location. Enter the phone number associated with the outage address. Reliable energy starts by putting safety first. Wait 30 seconds Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. @OptimumHelp any update when service in Franklin borough will be restored? Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. to Problems in the last 24 hours in Weston, West Virginia. Access is included at no additional cost to customers with Optimum C[(EW]Hj>kjy,#Pyb-'sfDK[D-F^2M^x4Bwh6d+6.XDPEM[J2"qq&NRJ/7P!sm?=Zks|uwN6w75t]t}ik\QnUd2[tvSR'_W0:t.H |!)*-z!B?,$- k endstream endobj 740 0 obj <> endobj 741 0 obj <> endobj 742 0 obj <> endobj 743 0 obj <>stream Optimum does not impose data caps on fiber or cable internet plans. 4 steps to restore power See how we restore power in your area. like a laptop, cell phone, or tablet with your Optimum ID and password. Whats going on? Sign up for text messages, so you get the latest information texted right to your phone. Please try again later. Invalid Optimum ID, please complete all fields. Note:Please only call 911 if you see a downed wire. Yes, I have to wait a week for a tech to get to me. If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. Optimum Outage Map Is Optimum Having an Outage Right Now? Report your outage online. phone, or tablet with your Optimum ID and password. To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. Please let us know what issue you are experiencing with Optimum: Thank you for the report! The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. to get started. You can add home phone service for $15 to any internet plan. Optimum is having issues since 05:00 AM EST. @OptimumHelp I just received the worst customer service response after their scheduling error! Currently we are unable to access your location. Problems in the last 24 hours in Nolensville, Tennessee. Optimum.net is compatible with a wide range of browsers. Optimum by Altice is available at this address. EnEnglish; EsEspaol; Check availability. FlexAbility Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. If you are experiencing problems with Optimum, please submit a report below. @OptimumHelp no service for over an hour. The latest reports from users having issues in Weston come from postal codes 26452. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. @OptimumHelp no service for over an hour. Check optimum.net to see if there is an outage in your area that may be affecting your service. If this does not help, pleasemessage us. Please help! Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) We can't get your messages right now. Power Outage. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN Check for reported outages Find out when service will be restored. I understand the frustration with gift card issues. Try visiting the following official links: We'd be happy to assist you with any promotional issues. Discussion. @OptimumHelp internet outage in Bushwick (zip code 11206). You can connect from any WiFi enabled device, like a laptop, cell Pricing, terms and offers subject to change and discontinuance without notice. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Latest outage, problems and issue reports in social media. Find out what is going on. Brenham isnt that small of a town. Ive been patient. Call 911 immediately if you see a downed power line. Breadcrumb. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. Get Help; User Guides; Service Appointments; Optimum Service Plans; . Useful comments include a description of the problem, city and postal code. Having problems? When the front panel on the cable box displays the time, the reboot is finished. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. Weston and Lost Creek. Simply unplug your modem from the electrical outlet. Hey @optimum internet been down all day since I woke up at 6am. It may take 3-5 minutes to reboot. We can't get your messages right now. Also don't post any of your personal information. /EOFBd*e1?. And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. To report an outage call 1-888-LIGHTSS (1-888-544-4877). All trademarks and service marks are the property of their respective owners. Please try again later. Do not assume a wire is down if your power is out. Help. People with access to Optimum Fiber will have fiber routed directly to their homes. Optimum's mobile services are powered by T-Mobile's wireless network. Criterion Digital 2023. Realtime status of outages and problems with service providers. download Optimum Business - Service Outage Check for outages Sign in to check your service status. View the steps. If you have any tips or frustrations you wish to share, please leave a message in the comments section! You've been recognized in our annual awards 5 or 9-digit ZIP code. Are you also affected? We strongly recommend that you upgrade to a more current browser. Having problems? Its been a month. The most frequently affected cities were: New York Reported outages on 21.02.2023: There were a total of 1 outages at Optimum (Cablevision). Report a different problem Report a tree, light or possible power theft. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Realtime status of outages and problems with service providers. Yes, I have to wait a week for a tech to get to me. Late or missed payments can cause an interruption of service. Make sure to report and "downvote" such posts. Having problems? Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . Share them here. Report Outage Online. Internet & TV . Also don't post any of your personal information. All trademarks and service marks are the property of their respective owners. @optimum Optimum sucks. Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? 3. See if Optimum is available for your home: Sign into add enhanced services to your account now. Post yours and see other's reports and complaints. At the moment, we haven't detected any problems at . Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. See if Optimum is available for your home. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut BroadbandNow is supported by commissions from some of the providers listed on our site. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. Optimum by Altice offers service in 1,848 zip codes nationwide. Try visiting the following official links: We'd be happy to assist you with any promotional issues. Plug the modem back in and wait until it has fully restarted. It's been over 3 hours. Please upgrade your browser and/or operating system to improve your user experience. Plug your equipment back into the power source. This can take a few minutes. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}.