They have been shipped in a timely fashion and I have met the free shipping minimum in most cases. Customer service was the most common poorly rated issue, falling below expectations of some customers with indications that response times were slow. But the shipping time for this was a different story. The brand sells clothing from luxury brands, streetwear, and extravagant labels to women and men. I placed an order on Friday and just got my tracking this morning, Placed a separate order on Sunday and havenr received a tracking number, Heres an update: my friend who I mentioned had order some items just received them this afternoon. You can also check the size guide to ensure you order the correct size. Even though you need to buy clothing from the luxury designer that will save you a lot of your money. Shipping was ridiculously fast it took 3 days via UPS, and this package shipped over a weekend from Canada to my address in the US. In Canada, you can get free shipping on orders over $100 and free returns on all orders. Shop online the latest SS23 collection of Loewe for Men on SSENSE and find the perfect clothing & accessories for you among a great selection. If youre looking to exchange the items you bought, then you need to know that the company doesnt offer exchanges and you have to return the items to get the refund instead and then place a new order to get the new items. If you do not have an SSENSE account and would like to make changes to an existing order, contact Customer Care anytime. - Additional restrictions may apply. 2. You can see these compared in the gallery below. SSENSE is one of the most trusted retailer to purchase a variety of luxury fashion items at relatively much lower prices than other retailers or the brand itself. Get your crap together Gucci jeesh! You can, This review found that the SSENSE Essentials for mens t-shirts consist of pieces that are, The t-shirt has a slim fit and is available in sizes XXS to XXL. Sign up for SSENSE to stay up-to-date on the latest trends and receive exclusive discounts. Your authorization permits the carrier/customs broker to file on your behalf: (i) an administrative entry under section 321 of the Tariff Act of 1930 (Section 321), if eligible (see below); (2) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii) the formal entry for any order that is over $2,500, or otherwise requires formal entry. Its important to note that many more reviewers were satisfied with their SSENSE clothing compared to those who were not. For European Countries, free shipping on orders above 250 or $500. Moller-Maersk this year. The international shipping cost starts from $20 and takes about 2-5 business days. Designers they feature range from Valentino, Dolce & Gabbana, Gucci, Burberry, and beyond. International shipping costs for these destinations start at $20 and take approximately 2-5 work days. If you placed your order under a guest checkout option, youll need to create an account to request and manage the return yourself. Which is not too bad at all for an international return, in my opinion. It currently retails for $125, a great deal for such a high-quality piece. It looks quite fancy. The White Airport Tape Long Sleeve T-Shirt is for loungingat home, at the gate before you catch your next flight, wherever. I guess they have to cut corners somewhere to be able to sell their merchandise at such competitive prices. However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet. I just purchased a Khaite sweater from ssense.com to ship to the US. The leather quality, the embroidered bee (which is SO cute), the Gucci and the pattern on the back of the sneakers look identical. The website is easy to use, and you can filter by size, price, and color. Yes, SSENSE products are completely authentic as the company receives all their products directly from the suppliers, designers, and brands itself. SSENSE is an e-commerce fashion retailer brand that was founded in 2003 and based in Montreal, Canada. SSENSE takes pride in creating original and high quality products that can attract customers and can make them feel satisfied with the quality and comfort. - Accurate transit time available at checkout. Their shipping times are a little inconsistent, but their returns were amazingly easy. Once your order ships, you will receive an email containing your tracking number, which you can use to follow the progress of your package through the courier's website. The SSENSE app makes mobile shopping easy with an infinite scroll of the latest in luxury designer products, hyper-personalized fashion and lifestyle recommendations, intuitive search filters, seamless checkout, and many other new features. If youre in Canada, you can get your fashion items shipped free of cost if you orders above $100 and you will get the free returns as well on all orders. Also, shipping is free with Ssense if you spend over $100. SSENSE has numerous rave reviews from customers all over the world. I did come across a blog that discussed employment at SSENSE in their Canadian headquarters. It makes sense for the TrustPilot ratings to carry more weight, since it features a larger sample of customers. It is also versatile since you can style it in various ways. js = d.createElement(s); js.id = id; SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Since its inception, SSENSE has rapidly become one of the most well-known and respected retailers, thanks to its commitment to quality and style. The company is based in Montreal, Canada, and was founded in 2003. However, you have 30 days after receiving the item to request a return. Once your order is placed, youll receive an email confirmation, including your order number, and when the order has shipped youll get an email with your shipments tracking information. I contacted ssense and they said anything above $800USD will be charged customs fees. Shoppers commend the site for its user-friendly interface, fast shipping, and outstanding customer service. Alternatively, you can contact our Customer Care team to help facilitate the return. Tariff Act of 1930 (Section 321). - Orders that don't meet the full-price free shipping eligibility mentioned above and that don't include restricted products are still eligible for free shipping if they meet the Other order threshold indicated in the table below. (I ordered shoes about two weeks ago and it still says "processing" with no further updates. SSENSE offers free international shipping only on orders above a certain amount depending on the country as well. Please note: tracking information will be updated online one (1) business day after your order has been shipped. Even you can easily find the perfect clothing for a night out, lounging at home, traveling to a new destination, and more. Since then, SSENSE has become one of the most popular luxury fashion retailers, with, SSENSE has attained critical acclaim as a cultural content producer and an, They have an extensive selection of products from more than 400 independent designers, The company has a user-friendly website thats easy to navigate, Customers can browse through the items, save their favorites, and purchase later, Their price points are lower than other retailers, The brand ships worldwide, and it has hundreds of products on sale, They provide a newsletter with exclusive sale information and codes, Customers report inconsistent shipping times, Other features like its raglan sleeves and ribbed trim on the cuffs and hem make it a must-have piece for your wardrobe. To initiate a return, please submit a request for a Return Authorization (RA) through your SSENSE account. Similarly the Glassdoor has more than 400 reviews with an average 3.7 ratings which all definitely helps to understand about the brand. There have also been a few customers who complained about the prices of the clothing. These are all so cute but they are freaking awful in terms of comfort. Please note, they WILL charge you customs fees upon delivery. Maybe with some of their designers, this is the case (there are over 700 designers featured on SSENSE). You can also contact us by email at customercare@ssense.com or by chat. It is very likely that SSENSE just forget to put it in it! This jacket is59% cotton and 41% nylon for a soft and comfortable feel. However, at least, in my shopping experience SSENSE is not cheaper than ordering directly from Gucci. A third customer said that he had been shopping with SSENSE for years and that they were always his go-to when he needed something special. - SSENSE has the right to change, extend or end promotions at any time. Bags & Shopping. This e-mail acts as an invoice and includes your order number. Japan is the only international country, other than the United States, that has conditions for free shipping, with no shipping costs for orders exceeding 35000. I received a shipping label months later. Overall, the reviews for SSENSE are overwhelmingly positive, and shoppers love the platform for its unique clothing options and customer service. Gucci shoes are awful!). SSENSE Clothing Reviews: What Do Customers Think? To simplify this process, your order indicates your agreement to authorize SSENSE to appoint a designated carrier/customs broker, where applicable, as your unpaid agent for customs purposes by executing a power of attorney applicable to a single non-commercial shipment. Press question mark to learn the rest of the keyboard shortcuts. In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined and the shipping fees will be adjusted unless otherwise requested. Anxiety starts hitting me after I started the order. Our 24/7 Customer Care team will help facilitate any changes before the order enters the shipping queue. Below were giving some methods that can be used while contacting them: Through this detailed SSENSE review, we also answer the frequently asked questions by the readers or customers. You can also save money when you make a purchase and use an SSENSE coupon at checkout. Please note: tracking information will be updated online one (1) business day after your order has been shipped. Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection: The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignees and owners declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.. Its raglan sleeves give it a relaxed look, while the taupe color makes it perfect for fall. The rubberized logo comes in black on the back collar. This is a question I get frequently when ordering from sites like this. The Dior logo is engraved at the bridge and hinges for a touch of elegance. Alternatively, you can find them at their HQ store at 418 rue Saint-Sulpice, Montral. In order to ensure youre seeing the most accurate pricing, taxes and delivery fees while you browse, make sure to select your shipping country at the bottom of any page. The brand has an exception in the return policy for the items sold from Final Sale category. - Free shipping is valid for a limited time only and expires on the date specified in the email sent to the claimant by SSENSE and/or banner on the SSENSE website and SSENSE App with at least 48 hours notice prior to expiry. While SSENSE has achieved a lot in its 17 year history including a strong customer base and huge product line, there are also some downsides to the brand. It is made of high-quality materials and features a trendy design. SSENSE not shipping/ shipping delay? Some reviewers reported experiencing the delay in shipping but was looking happy with what they had received. Be sure to read their shipping policy before placing your order so are not surprised. You are responsible for any U.S. duties, taxes and fees that may be due under U.S. law. . Ssense sells both men and women clothing, accessories, bags, designers and shoes, the men accessories they offer includes belts and suspenders, blankets, eyewear, gloves, hats, jewelry, key chains, scarves, socks, tech, ties, towels, umbrellas, wallets and card holders and Watches. Color Clear 0 Selected. Based on the research we conducted, buying from SSENSE is a pretty safe bet. However, the tracking number still doesnt work. Sign up for push notifications to learn about exclusive collections and shopping events and to receive Sale season updates. The jacket also has elasticized cuffs and a bungee-style drawstring at its hem. Please note: if an order was placed using the guest check out option, you must create an SSENSE account to modify the order yourself. When I received the item the shape of the bag was kind of off. He also appreciated the sites return policy for its fairness. Read customer reviews and common Questions and Answers for Latitude Run Part #: W011123808 on this page. There are some courier services like USPS, DHL, UPS, and FedEx used by the SSENSE brand to ship the orders within the USA. Its neutral color and size goes with nearly everything, day or night. SSENSE recommends that you order your usual size for this jacket. Thank you so much for reading my SSENSE review! They also have embroidered logos at the front, two side pockets, one back pocket, and a midrise construction. This Off-White tee retails at $168, originally $358. Made in Italy. Modifying or cancelling an order is possible so long as the merchandise has not yet entered the packaging or shipment phases. Talking about the brands online presence, they have a solid fan following of 1 million followers on Instagram and 825k followers on Facebook. The brand is highly focused on the customer satisfaction that helped them expand their business to serve over 150 countries worldwide, has generated an average of 76 million monthly page views that resulted in double-digit annual growth since they established the company. The company offers excellent customer service. This Laura Lombardi chain-link necklace is stunning. Its a level up from the plain white tee, and just as casual. At this point, the goods become your responsibility and SSENSE no longer has any responsibility for taking care of the goods from that point. The reason behind SSENSE selling their products at much cheaper prices is, SSENSE is an online marketplace that buys their products from several boutiques and brands across the internet. Free return shipping is offered to customers located in Canada, the United States and Japan, with the exception of Final Sale items. This long-sleeve tee by Off-White has some chill travel vibes: check out CABIN BAGGAGE tape design on the sleeves and back. SSENSE offers a wide array of womens fashion pieces, including: Below, in this SSENSE clothing review, were providing examples of some of the best-selling, trending items for women. To find out more and learn how to opt out, please visit our You are responsible for any U.S. duties and taxes that may be due under U.S. law. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. It was a Jacquemus straw bag. Shipments to the U.S. of goods that are valued at US$800 or less may be imported without the payment of duties and taxes subject to certain restrictions, pursuant to section 321 of the U.S. (Section 321). This contrasts with higher reviews from TrustPilot, which gives SSENSE 4.5/5 stars, based on 26,641 SSENSE reviews. Return Policy. Alternatively, you can contact our Customer Care team to assist you with the return process. I found that unfortunate because a company dealing in what would seem a progressive industry had such a poor reputation among its employees. Thank you for supporting the brands that make this blog possible! Thread starter Ash8989; Start date Apr 8, 2012; Forums. Having very few complaints is quite normal and if the issues are getting resolved at the end, then thats indeed a great thing at last. It features a stand-up collar, half-zip closure, and long sleeves. Even the most reputable and trustworthy brands will have some negative reviews. In Canada, youll get free standard shipping on orders over $100 (or its $7-$10 for Priority Shipping, depending on your province). These are just some of the many positive reviews customers have left for SSENSE. To find out more and learn how to opt out, please visit our This app may share these data types with third parties, Personal info, Financial info and 3 others, I gave this rating because of customer service. Safety starts with understanding how developers collect and share your data. After conducting the deep research about the brand, we found SSENSE to be a safe clothing company that will definitely worth every penny you spend on their clothing. Ordered my item on the 30th of November, and it STILL says its processing and has yet to ship. Our standard order processing time is up to two business days. The Associated Press. Free shipping on full-price orders over $100 USD and other orders over $300 USD. He also felt that working with independent designers has helped the platform stand out. 1. SSENSE also ships to over 40 other countries and regions. The Gold Fede Necklace in 14k gold-plated brass features hinged ring fastenings and is about 14 long, close to choker length. Also, they keep running several discounted sales that could give you up to 70% off when buying women and mens items. Through this SSENSE review, we will give you a detailed insight of the brand and their products, their customer ratings, customer reviews, promotions, and more so that the decision making can become easy for you. SSENSE is an e-commerce fashion retailer brand that was founded in 2003 and based in Montreal, Canada. The website is easy to use, and you can filter by size, price, and color. This site uses Akismet to reduce spam. I have not been able to speak on the phone with someone at SSENSE despite multiple attempts across multiple days. SSENSE clothing can be bought anywhere as the company ships their clothing products across the world (over 150 countries). . These sandals and sneakers are leather. Apply Back. arnaalyssa 1 yr. ago. Apr 20, 2008 105 20. Is LUISAVIAROMA Legit? I like to buy products from good companies so this may cause me to hesitate on future purchases. Color. With the help of SSENSE review, we will help you understand that whether the shopping at SSENSE worth spending your money or not, so that you could end up getting the real value of your money. I will say that the packaging from Gucci (above) is more impressive than Ssense. Our chat agents are available 24 hours a day, 7 days a week. In order to help find the best fit, the following information is available on every product page: The above can be found in the View Size Chart tab on any items product page. SSENSE Clothing Reviews: What Do Customers Think? SSENSE is a high-end ecommerce fashion retailer that offers a mix of luxury, streetwear, and avant-garde labels to women and men all over the world. Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece. This post is my honest review of SSENSE after spending thousands of dollars with this online retailer. They are, Pants are a crucial part of any wardrobe, and the Ssense Exclusive Green Fleece Lounge Pants are the perfect addition to your collection. If you do not wish to create an SSENSE account, you can always contact our. The process of return will take five days to complete. The SSENSE selects each item carefully to ensure that it is on-trend and of the highest quality. CanadaFor orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to. SSENSE is a fashion retailer brand based in Montreal, Canada. However, this also gave me an opportunity to compare the items in the gallery below. Another factor that customers enjoy about the platform is its unique pieces. To conclude this SSENSE clothing review, a vast majority of the reviewers were completely satisfied with the quality of the product, the price they paid for the product, fast shipping, and amazing customer service. Read next: Is LUISAVIAROMA Legit? We want to be honest in this SSENSE clothing review, so take a look at these pros and cons: Next up in this SSENSE clothing review, well showcase some of their trending pieces for men and women. You will also need to select the category of your inquiry. As such, your order may incur duties, fees and import taxes upon delivery. For those who ordered the items through guest checkout, they have to create an account at SSENSE to request the return of the products. How To Buy SSENSE If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If SSENSE doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. I have made a few returns without incident. For further information, please consult your local customs office. One such customer said that all his purchases from SSENSE had never disappointed him. My Honest Mytheresa Review. Well, at the moment of writing this review, theres no SSENSE coupon or discount code. s4yum1 1 yr. ago. English +1 514 600 5818. There is a chance that youll have one of the issues that customers complained about, but its more likely that youll be happy shopping with SSENSE. They need to get their shit together, its ridiculous at this point. You can really tell they care about customer satisfaction and it is evident every time I speak to someone who works for SSENSE., One SSENSE clothing review on Trustpilot were looking happy after finding the desired clothing at the brand: First time using SSENSE It was the only site I could find that had the coat I wanted. So, I ordered from SSENSE because they had the color and size I was interested in for a couple pairs of Gucci sandals and they are supposed to have really fast shipping. How long does SSENSE shipping take? Once you have submitted your question, a customer service representative will get back to you as soon as possible. SSENSE has a reputation for being a cheaper place to shop for designer clothing. General Shopping. This order shipped via Canada Post, and this took 10 days to reach my address in the US. Ssense Products. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. White Airport Tape Long-Sleeve T-Shirt by Off White, Beige Bicolor Classic Card Holder by Maison Margiela, Wishlist functionality to browse, save favorites, and buy later, Lower prices than other premium retailers, Customers report slow or no customer service, inconsistent shipping times, and a long returns process, The item must be in its original, unused, unaltered and unwashed condition, The item must be returned with the tags and packaging in their original condition, Click on the Order History tab on the left-hand side, Under Modify, select the subject of your request, Fill out the contact form and send SSENSE your request. They also love the variety of brands and products available on the site. ssense is fast shipping . The average ship time is 3-4 days after Processing, which generally takes two days. Wishlist functionality to save favorites to buy later. Make sure the item is in its original, unused, unaltered and unwashed condition. Once you have it, you can log in and start shopping. They also have a, These pants are exclusive to the SSENSE site and are, Another factor that customers enjoy about the platform is its unique pieces. Get this Maison Margiela wallet for $105, marked down from $234. All shipping services used by ssense.com provide a tracking number and full insurance. Ssense 15. However, you can always check the size guide on their website. Plus, it took 3 days for Ssense to process this order. Your email address will not be published. Why go with the same black leather wallet that every guy has?