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My advice? I have only just remembered that I didnt pay for a double crossing 19 days ago. Also people should be able to pay by post after the crossing made. Let me explain, Not only did I save 50 on fees, I also won and, With an airtight appeal you could avoid paying anything, Car Finance Debt New 2023 Laws & Your Rights, Council Tax Debt New 2022 Laws & Your Rights, Credit Card Debt Options to Clear Your Debt, Reducing Your Debt What Are Your Options? The cost of a van is 3.00, so the system should ask for the correct amount. On returning home today, I have immediately paid for several crossings but there is no way to contact them to let them know that I just couldnt pay for the outward crossing travelling towards Dover as I had no internet access for the following three days and had no idea that the payment booths had disappeared. What hope do we have. What it does not say is that paying before you get a letter just puts your cash in credit and is not used to pay for crossing. I confirm that I have not. The official Dart Charge site will confirm the make and registration before allowing motorists to pay. No way round this. In view of this, on Thu 06/08/2015 at 18:21, I paid 5 online, to cover the crossing made on 28 July and in advance of an anticipated crossing on 8 August. Its a lease car, so Ive never heard a thing since from either them, or the lease company Completely unaware, Call 0300 123 1059, and explain your situation to them and theyll send you some appeal forms, I just hope theyre successful, How this can be a fair, or cost-effective process is beyond me having never had som much as a parking ticket in my life, taking me to court for paying a 2.50 a day late is ludicrous. The Notice says, you have to pay a penalty of 70 Pounds, but if you pay within 14 days, you only have to pay a reduced penalty of 35 Pounds. I thought it was just a temporary changes and there was no charge for the time being, only to find out now I had to pay online. Is there anyway you can type in the reg number and it tells you if you missed a payment ect? Were my receipt clearly shows a payment of 5.00 was made and confirmed by my credit card statement , He couldnt do anything about it accept advise my to appeal in writing and to include copies of all my evidence receipt, credit card statement. also people should be able to pay by post after crossing. Today I got to my car after work, My front tyre appeared luminous yellow instead of black. I can confirm that I have no intention of making such a crossing within 12 months and, if I do, I will pay for it when it happens. Paid Dart charge late and first notice of a fine is 105! I have received Penalty charge notice and I paid them over the phone and received emails for confirmation. How to successfully appeal a parking ticket with free template letter Have I any chance of appealing against this unreasonable charge? Have you payed the fine or are you waiting too see what they say? I find it unbelievable that I have paid for the crossing on 28 July, in respect of which you are issuing a fine for non-payment, but you are holding that money in respect of a crossing I have not made and have no plans to make, and there is no means of getting that money returned to me. The additional 14-day period will help most drivers escape fines of up to 210 for a return trip, but please remember, this applies only to the first charge issued to any single vehicle. I paid the Dart Charge online after the midnight dateline but before receiving the penalty notice. As a foreigner who occasionally visits the UK i wasnt even aware of the new toll system until i was coincidentally tipped off right before my next visit. However, dont leave this until the last moment, because we phoned the number only to be informed it was too busy to take our payment.Pay by phone (if its not too busy): 0300 300 0120, Payzone retail outlet:This is where you can pop into a local store and pay for the charge by cash or other means. Here we look at one such unofficial website named dartfordcrossingcharges.co.uk thats recently launched. Yes. With more than 42 years experience of providing airport parking and hotels, we know how important it is to offer impeccable service and provide products that travellers can trust. The supposed officer was not an officer at all, but the servant of a foreign ambassador; it was he who had dealt the first blow; he had not drawn his sword, but the other had snatched it from his side, and had run him through the body before any one could interfere; whereupon a stranger from among the crowd knocked the murderer down with his . Since this is a huge money, I think some good solicitors can do something. Kind regards Dont get scammed: Just like services such as buying road tax and applying for passports, the new Dart Charge payment system as it is officially known is likely to be targeted by scammers with copycat websites. My son used the Dartford Tunnel a few weeks ago. Since I was calling from SPAIN, yes SPAIN, at whatever extortionate amount my provider was charging, the call was probably more than the crossing. 9. Will I be ok? A couple of days later I suddenly remembered, I went straight online and paid the toll charge. I tried to enter my car registration number on the ghastly and confusing UK gov website and it was refused. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If you lose your PCN, you can contact the Dart Charge customer service team for assistance. This is really unfair. rather than fined. 2. the nearest PayZone point to us is 4.9 miles away from me in a direction we never take so if we didnt want or have the ability to pay on line it would be nearly a ten mile round trip thats good for the ozone layer isnt it! I had been charge as a commercial vehicle, the cameras not detecting that my van has a side window which changes the charging rate. Disabled badge holders are exempt from the Dartford Crossing charge. I didnt noticed that I have to pay for crossing. So many people like you just didnt know about the new system and why should you. She was eventually releasedafter a 175,000 ransom . I used the crossing twice for the first time in 2 years yesterday evening, with my pound coins ready. Came back from Cornwall this saturday, had a nightmare 10 hour journey. Joseph Spendlove received the Dart Charge penalty notice saying he'd . Figures show 300,000 drivers failed to do this in one month alone. Just to check, the DVLA gives the details of my address for the PCN letter? I drove over the crossing on April 6th this year. Do you need more time to complete what you were doing? a further requirement from EPCPLC of Eur 151.73 to pay within 27th February The signs were very unclear they say Dart Charge: find us online, pay by midnight tomorrow. Theres no info saying *who* actually has to pay these charges, nor indeed how much they are. The window for payment contained in the Regulations is very short, and motorists can often have perfectly understandable reasons for paying late often, as in this case, by using the crossing in order to embark on a longer journey, during which payment may be understandably difficult. You will be able to modify it. The red C is not enough put up some signs, feels like a honeytrap to catch people. It was over two weeks ago I made a fleeting visit and the signs are appalling. This measured approach strikes the right balance between being clear to drivers they need to pay Dart Charge and giving them every opportunity to do so.. At no time has the fact that you can no longer pay the toll at the bridge ever been advertised in the North of England, being a Southerner that now lives in tat North its just another example of the southern isolationist attitude of institutions, I just want to cross the bridge not give my live story to some busy body, I dont use cards on line and you try to find a pay point that can complete the transaction, you could just have a text premium number that you could text your registration to, how about that! It seems I paid it wrong as I paid it as a one off payment and not a PCN. this is so bad as no time is given whatsoever, now I will have to pay for the penalty despite already spending 5. What do I do if the car is a mobility car for disabled as we never payed toll before . I emigrated to Switzerland and have used the crossing on average once a year for the last 35 years. The amount due will be 70, but discounted to 35 provided payment is made within a strict period of 14 days from service of the PCN. That said, you can use the tunnel for free at night if you cross between 10pm and 6am every day of the week. I was travelling with my family on holiday, and a part that I didnt know any thing about new rules I say Whoa! Must be easier and more cost efficient to erect some clear signs than send out payment demands! please advice. Drivers are being charged up to 60% more to use the Dartford Crossing by unofficial websites taking advantage of confusion surrounding the new payment system since toll booths were axed in 2014. After working in the Credit Card and Loan industry for more than a decade, Scott felt a desire to make a greater positive impact in the world. Arriving at the crossing, youll probably expect to be met by barriers where you can pay a toll and be on your way. I did not trust this service, so in order to travel with my disabled husband with anxiety disorders, I then paid for a single journey, not using my account page just so I did not get a fine As yet no explanation or money on my account. The phone will remind you to pay as you arrive at the your destination or crossing6. I therefore deem the payment to have been accepted by Dart Charge in relation to the unpaid crossing which is the subject of this PCN. You should have a good chance of success. Ive added the fact I was distracted because I was on my way to a meeting with Essex social services representing a friend who is applying to adopt. Stephanie Slater was working at Shipways estate agency in Great Barr when she was kidnapped and held for ransom by Michael Sams in January 1992. So why not an automated invoice via email, which will cost them pennies to set up. Lloyds would pay the UK Govt taxes on their profit for this sum so I decided this year to none renew my business with the UK. I just crossed and forgot to pay for a few days.Paid online and then contacted them via twitter. Do I get 14 days notice to pay the forgotten toll payment or is there a LATE PAYMENT FINE already charged against me. Warn visitors from overseas: With open borders in Europe, many more people will come to visit the UK from overseas whether on holiday or to see friends and relatives. Its the best option in your situation. Hi this has happened to me too. When I got to the barrier I explained to one of the men working there what had happened and expected that he would be able to help me turn around or lead me off I side road. Me.. but Im going on holiday and that will take me over the 14 days cant I just pay now? I hope you found the information helpful and that it helps you decide what to do. ), so its important that you read the terms of any products that youre considering before you apply. They told me that there was a fine for the first crossing, but that I could pay for the return (a week ago) without incurring a fine. On all other toll roads you get signs telling you costs for each type of vehicle and how to pay we saw nothing. about my passing through there on 25 Sept 2015. Can you please advise on what I should do? I hope the agency wakes up to reason and to making the best use of modern technology- to the benefit of all. Will I win an appeal on such grounds. As a non-UK resident my last journey over the Dartford Crossing was about 15 years ago when a toll system was in operation. Just the Government again hitting the motorist for more cash. Hi- Thanks for sending your story. This may have been enough to push some people to have just gone ahead and paid without question. i was travelling from Cardiff to Grays RM20 3AS . It says I can appeal this decision to an independent tribunal but I fear the worst and it was lapse into another larger fine. He claimed this was sent to me on the 3rd of Feb. I sent them a copy of the reciept and heard nothing more. Well, I can guess; they will sail through the barriers, oblivious to the implications, as I did. This led me to the conclusion, that I needed to pay a charge for using the crossing. Yes I have had the same I remembered 6 days later (busy time with family etc sorry I have a life!). Lost PCN Number? What To Do Next - MoneyNerd Ive just received 2 letters from JBW claiming that I owe a total of just under 400 for crossing the Dartford crossing on the 28/6/2015. 1) Set up a pre-pay account: 2) Pay online: 3) Pay in advance for a one-off crossing: 4) Over the phone: 5) Payzone retail outlet: 6) Pay by post: Help improve the Crossing experience: image credit Please take a few seconds to take this poll and tell us how you'd improve the new charging system.. Trademark No: UK00003340161. Not only are there no charges displayed, but also no mention of the word Toll, just some random signs with a red circle and the letter C followed by Dart charge but nothing to say what this is, or what the mysterious Dart charge applies to not even a website! You should contact the hire firm and get the number plate. When you believe a Dart penalty charge is incorrect, you have the right to appeal it. MoneyNerd Limited is an Introducer Appointed Representative of Key Retirement Solutions Limited who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 224987) and is classed as a mortgage and home finance adviser. Chiedo se possibile un rimborso e una risposta. In the last year, I have paid over 600 for the cost of a 5.00 return journey in my car which I thought I had initially paid via mobile. I crossed the crossing in December last year heading to Gatwick and was out if the country for 4 weeks. The thing is that I have tried to find reference to the14 day grace period and can find nothing except what you have quoted a Highways Agency spokesman as saying. Please send it straight away. However I used the crossing on 11 July, paid on 14 July (the first 2 times I tried to pay, the website didnt want to accept my number plate). The amount they have demanded in this case therefore exceeds what they are entitled to demand. The fourteen days allowance for first-time crossings is an improvement, but that should be standard for all crossings. What can i do? (1). I, too, did not have any idea of the changes. On 9 Jan 2016 I received by mail a notification from EPCPLC, dated 19 Dec 2015 It's difficult as you've got nothing to back up what your saying I.e. You could be charged up to 60% more than you should. Messed up as I have either a zero or the letter O (even as I type this, I cant remember which) and got it wrong had to retype it the next page just hung there started again, got payment details in etc etc and paid at 4 minutes past midnight, as stated on the receipt! Extraordinary Popular Delusions I think Ill make a FoI request to see if George is the helpful Northern soul he purports to be. Where is the harm, loss and damage? Would you be willing to share more details about it? Charge Certificates and Orders for Recovery Charge Certificates and Orders for Recovery If a Penalty Charge Notice (PCN) remains unpaid or is ignored, the authority that issued it has the right to increase the charge and register the outstanding amount as What is the point of that???? Maybe you forgot to pay or deliberately didnt pay the toll. At MoneyNerd, we are passionate about simplifying finance. Simply use the store locator below to find the outlet thats closest to you. This is just extortion. For some FPNs you can get penalty points, for example if you leave your car in a dangerous position. Anyway, I was informed that a PCN will be sent to hire company and then they have to make a representation to DC so they can issue a PCN to meso far so good.but I have found out that hire company incorrectly noted my address from my ID CARD!