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English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. HCTRA Harris County Toll Road Authority HCTRA Harris County Toll Road Authority Meeting daily, weekly, and monthly production objectives. 6538 South Frwy. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Login to save this search and get notified of similar positions. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. Accountable for call quality, attendance, and adherence to work schedule results. HCTRA Harris County Toll Road Authority HCTRA Harris County Toll Road Authority } Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. (Enter less keywords for more results. Also note in the email your BancPass Toll Sticker number. Where We Are a Service Provider. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. color: #376d7d; With the BancPass Toll Sticker you pay the lowest toll fee on the road. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. BancPass does not require a minimum balance be maintained. So, Ive pretty much given up. Always responds quickly with answers to any questions. You can pay for a Toll Violation Invoice you received in the mail online. FAQ | BancPass Cash Reloadable Toll Sticker If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. var queue = $LAB Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Log in to manage your EZ TAG account. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. - Leading role in assigning and receiving I.T. } Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. window.location = location.href.replace(/^http:/, 'https:'); For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Login - Harris County Toll Road Authority By Travis_McGee . Referrals increase your chances of interviewing at Harris County by 2x. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Ability to use calculator, having above-average mathematical skills. var __noconflict = true; San Antonio, TX. And Use The Features That www hctra org login Offers On Their Portal. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. BLUERIDGE TRANSPORTATION GROUP, LLC How do I contact METRO about their HOT lanes? Click the link in the email we sent to to verify your email address and activate your job alert. Pay and Career. .hmg-jb .apply-progress-bar li.active > a, See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. If you continue, you agree with our policy statement. HCTRA - Violation Collections Department/Collections. You choose when and how much to replenish! . I ve enjoyed working with my recruiter, and if I have any questions they are there to help. Were only here for another ten days. HCTRA Harris County Toll Road Authority Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Corporate Headquarters Prepare and . Ability to problem solve, organize, and prioritize assignments to meet deadlines. Sugar Land, TX 77479. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. Brittani Nelson - IT Systems Specialist II - Harris County Toll Road 9 followers 9 connections. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Harris County Toll Road Authority. We will resume normal business hours on Monday, February 22. However you identify and whatever your background, we encourage you to apply today. Contact - Drive288 Express Lanes I try to cancel by Phone but i cant make it border-color: #376d7d; Travel Tools. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Your job seeking activity is only visible to you. Save my name, email, and website in this browser for the next time I comment. queue.script("/js/bootstrap.min.js").wait() } Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Join to view profile Harris County Toll Road Authority . Job Description Collections Violations Dept. . 3,107,130 Active TxTags as of March 1, 2023. Reach out to the HCTRA team using the information below. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . www hctra org login - Tecdud.com TxTag has launched a new website to make it even easier for you to manage your account. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Harris County Toll Road Authority Salaries - CareerBliss Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Get a free Virtual Credit Card to signup for Subscriptions. Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. List of Harris County Toll Road Authority employees - SignalHire The minimum reload amount is $15. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. color: #203f48; color: #376d7d; It is also up to the User to adhere to all Toll Operator requirements. BancPass posts tolls as they are charged to the account. I ordered our transponders on July 3, 2020. var checkSSL = function() { Ability to speak and type at the same time. Harris County Toll Road Authority Employee Reviews for Customer Service Stuart Pe-Win - Chairman - Haddington Central Tenants and - LinkedIn Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Business operations will resume Monday, January 3, 2022. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Overview of CSC complaint handling. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. Discover which options are the fastest to get your customer service issues resolved.. You'll need to update your log-in credentials. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Verify to immediately update business information, respond to reviews, and more! Please be ready to provide the vehicle . How is the BancPass Toll Sticker program different from other toll tag programs?? Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Users can view their account balance via the BancPass phone app. How do I change the phone number on my account? I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Where are my transactions? You will be responsible for charges incurred up to the time that BancPass is notified. Contact Phone. Phone Number. Everyone is always so nice and helpful when dealing with the staff at Resource. Important: All applicants must complete the assessment. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Visit the Career Advice Hub to see tips on interviewing and resume writing. Jan 2023 - Present2 months. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Prior experience in a customer service-related role. Open an EZ Tagaccountonline today. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Published on: May 6, 2020. US. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Monthly statements allow you to view your account activity. background-color: #203f48; 281-875-EASY (3279) You may visit their website or send an . Social . Please put the word VIOLATION on the subject line. preview. View News Archive. HCTRA Harris County Toll Road Authority What a useless bureaucracy. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. Last Modified May 6, 2020. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. background-color: #376d7d; Houston, Texas 77021 Please allow 24 hours for a customer service agent to respond to emails. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. download the app and log into your account using the same username and password Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Reveal contacts of top Harris County Toll Road Authority managers and employees. Roadside Assistance. For example, if a User wants to reload $20, the User will be charged $22. Listed below are our top recommendations on how to get in contact with EZ TAG. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Please contact customer support if you require additional assistance. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. You can try any of the methods below to contact EZ TAG. They charged my account 2 times within the same minute . Shift: 7am-3pmMust Be Bilingual. Dont have an EZ TAGaccount? I dont want to contineue with the service } Password reset instructions will be sent to your email address if it has an associated account. DONATE NOW! equipment. 1st. Please check with other tolling agencies directly for questions about their policies and programs. } In addition to this page, follow us on Twitter to get the latest news and updates! See all the best ways overall to get in contact with EZ TAG ASAP. 10 followers 10 connections. Chicago, Illinois. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. doxo is not an affiliate of Harris County Toll Road Authority. HCTRA Harris County Toll Road Authority These essential cookies may also be used for improvements, site monitoring and security. } #jb-user-account-nav>li.active>a { Visit Harris County Toll Road Authority Website. .hmg-jb-panel-body { Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! I can't find my paper bill. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. HCTRA Harris County Toll Road Authority Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! . The amount of a reload includes a $2 fee. College Recruiter believes every student and recent grad deserves a great career. Open an account. CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard } . I have a disabled vet plate or other plate that allows for free tolls? 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Optional For Hilton Honors related questions or issues. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Sign up First time to login? How can I pay my Harris County Toll Road Authority bill? X | CLOSE. Click here if(typeof jQuery == 'undefined') { Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . . It is now July 21, and still no transponders. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. No endorsement has been given nor is implied. The only fee you will pay BancPass is when you choose to reload your account. Occasional ability to work extended hours to accommodate case load demands. Some Toll Operators have billing delays. .hmg-jb-bg-primary { They understand our culture and the positions we have open and provide candidates the fit it well. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. HCTRA Harris County Toll Road Authority Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. For quicker assistance, please have one of the available items below ready when contacting HCTRA. | Wilshire North Houston Hours/. hctra login - nppez.bluejeanblues.net Harris County Toll Road Authority - Yelp Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Login. 281-875-3279. Hours may vary based on the business needs of the HCAO. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Prevent apps from taking your money without permission. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Replenish your account using cash or debit at a participating retailer. HCTRA Harris County Toll Road Authority I missed two days of work, but she was so nice to call me and check up on me. Your real card info stays hidden. hctra login - Tecdud.com when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . HCTRA Harris County Toll Road Authority If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. HCTRA Customer Service Closed Published on: February 15, 2021. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Use the EZ TAG lanes today! Users can even use credit cards to replenish their account. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. RT @HCTRA: Today's the day! Haddington, Scotland, United Kingdom. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). BancPass service fees may also apply. 2277 Plaza Drive, Suite 600 doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. padding: 0 20px 0 20px !important; Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. 3872. This is an error with the Toll Operators billing system. Reported Issues: 4 Comments. Will I still have to pay for pending toll charges? As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. HCTRA - Violation Collections Department/Collections HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Toll Operators have different rules, laws, and requirements for driving their roads. Commute & Mass Transit and other bills can be paid at doxo. } 2023 Texas Department of Transportation. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. x We use cookies to ensure that we give you the best experience on our website. Last Modified May 6, 2020. How can I contact Harris County Toll Road Authority about my bill? HCTRA Harris County Toll Road Authority