We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. We apologize for this inconvenience. This will be difficult to track down. Remove Air In The Water Line. The dispenser should now work. If the refrigerator comes with a bypass, then it should be used instead. The Water Filter. It is used to provide easy access to drinking water. With everything connected, and the water dispenser tab pushed, I hear no sound coming from the water inlet valve. It is more likely that a single part has failed. Both the ice dispenser and water dispenser stopped working. Start doing it yourself with the confidence that comes with 100+ years of experience. You may also have a clogged water filter. Water dribbled a little and now nothing. We can help. If the refrigerator water dispenser is not working the water filter might be clogged. Refrigerators have become common need for household now days. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Water dispensers have become a necessary part of society. With the water filter removed, try to dispense water. If so equipped, the ice and water filter in your refrigerator is responsible for removing any debris or contaminants from your water that may remain after local water treatment. 6 answers. 01 - Water Tube in Door is Frozen. 8 answers. Designed with you in mind, LG products offer innovative solutions to make life good. Otherwise, press YES to continue. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the dispenser is unlocked but water is not dispensing, proceed to the next step. Most filters contain and are made up of carbon and a fabric filter. Check the following: Check all water supply valves to make sure they are opened completely. Model # LFX25971sb. Email. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The recommended temperature for LG refrigerators is -4oF(20oC), if your unit's temperature is lower, this may cause frozen water lines which will prevent water from dispensing. Then, we put it in storage for about a year. 06/27/2019 When water does not dispense, it may be related to operational issues that can be easily resolved. Wh… Please leave him feedback below about the page. • Motor trouble. old. A water dispenser is, as its name implies, a device that dispenses water. Slowly wave it back and forth around the back of the door behind the dispenser. Sometimes when the unit is pushed back into its place, recently moved or installed, the water line gets kinked or pinched. Check the water flow and test the pressure to determine if it is at least 20 psi. Common problems with LG fridges include the inability to get cold enough, defects in the water dispenser, ice maker not working and a faulty ice dispenser. If one of the dispenser switches is defective, the dispenser will not work. Connection of the water line to the back of the refrigerator, at the main inlet valve. If you need the bypass plug and one was not supplied with the refrigerator or has been misplaced, one can be ordered at no charge by calling 1-800-GECARES. To clear air out of your water line, press the water dispenser lever for one or two minutes. Hold times are long. Find the water dispenser line and unscrew the screws holding it in place. The home may have insufficient water pressure. You need to flush the water system to remove air (bubble) inside of the water line. Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. Dispenser works on a siphon and if clogged won't work. The door switch “closes” when the refrigerator door is shut, it can … Replace using only LG Brand filters that are not expired. LG LJ4540 24LJ4540 24in. If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. This thing was purchased in 2008 and ran just fine for a couple of years. Lg water dispenser not working. If a dispenser switch does not have continuity, replace it. If still full of bleach needs fill valve. A water pressure regulator may be installed to increase that pressure. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. If the dispenser does not hum when you try to dispense water, the door switch may be disconnected. Check if water is getting to the dispenser. Look through the list of symptoms below and click on the one that describes what's wrong, and then you'll head over to a page that lists possible causes. If the filter was recently replaced, verify that it is installed correctly. How to fix a refrigerator that will not dispense properly. Since there is water is in the filter, this indicates that the water supply is ON, but something is restricting the flow. To unlock the dispenser, press and hold the LOCK button for 3-5 seconds to unlock the dispenser, then try dispensing water again. Place a magnet over the switch to see if the lights turn off. When I remove the water dispenser electrical connection from the inlet valve, and check with a circuit tester, I get power when the water dispenser is pushed. If air does not pass through, this indicates that the water supply tube is frozen. No tools, no hairdryer, no fuss. The door switch may be disconnected, even if the lights turn off, a slightly loose connection can cause dispenser issues. The water inlet valve supplies water to the water dispenser. Water Filter. Other water dispensers provide water straight from a municipal water line. Let's take a look at the connection on the door hinge. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. LG is the most recommended brand for refrigerators for its quality and customer service. If your unit have two doors, repeat the steps for the LEFT door, using the switch to test if the lights turn off. When the lock icon is illuminated, the dispenser and buttons will not operate when pressed. Door Switch If air does not pass through, this indicates that the water supply tube is frozen. Discard the first 1-2 gallons of water before consuming. I'm having trouble with the water system in my LG refrigerator, model number LMX25981ST. The switch retaining pegs are usually broken, so replace them with screws (Photo 3). 4Check external filteration system (Reverse osmosis). This video provides step by step instructions for replacing the water inlet valve on lg refrigerators. Just squirt it up the dispenser end for about 30 seconds and you should hear pressure in the line release. If it does, this means that the cool water reservoir is not frozen and chances are that the line that runs up the freezer door is frozen. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. If you have been using the filter for more than 6 months issues caused by this are not covered under Warranty. Mixing a liquid and powder together in a dispenser can also cause that dispenser to clog. If water dispenses from the unit, this indicates that either the filter needs to be replaced or the water pressure is too low. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Water dispenser/ice maker on LG Fridge not working. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Water inlet valves require a minimum of 20 psi to function properly. Avoid using Non-LG Brand Water filter and Using a water filter for more than recommended period (6 months), Use of consumable products that are NOT Authorized by LG is not covered under Warranty, LG recommends replacing the water filter every six months. Get your questions answered about product setup, use and care, repair and maintenance issues. Report This by Manage My Life. If the freezer is too cold, the water line may freeze. Then, press the water dispenser paddle and see if water comes out. When the bulb is good but the light is still not working, unplug the fridge and check the light socket next. • Clean the filter. When your LG refrigerator isn't working the way it should, our troubleshooting guide offers step-by-step directions to fix your fridge. LG, Samsung, Whirlpool, Onida are some of the popular brands while considering the refrigerator segment. The water inlet valve opens to supply water to the dispenser. Refrigerator requires careful handling … The door switch turns off the ice and water dispenser when the refrigerator door is open. Or it could be that there’s dirt or a defect inside the water inlet valve. If you are doing those things already then the dispenser having water in it at the end of the cycle may be caused by another problem. If the water inlet valve does not have continuity, replace it. View All . In this case, do not use the internal filter. Press the dispenser button or lever. If the freezer is too cold, the water line may freeze. If the water supply tube is frozen, thaw it out. Your on a old post, If your dispenser is full of water take it out and clean it. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If you use powdered detergent you should only use powdered color safe bleach in the same way, both in the detergent dispenser. Water was spraying a bit at dispenser when using. (Water is not pumped away.) Water Filter – If during the test mode your ice maker didn’t fill with water, then check your water filter. the ice maker quit working, started making noise prior to failure. Be sure to discard the first 1-2 gallons of water before consuming. ... Light Bulb & Ice Dispenser. Continue alternating between the front and back of the door for 15-20 minutes, and periodically try the dispenser to see if it starts working again. • The filter is clogged. Water bottle filled with hot water set to stream. (Washing motor or Drain motor) • If you can not solve the problem, call for service. The cooling mechanism may soon stop working. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. In Canada, call 800-561-3344. Why won't my LG fridge dispense water? … read more Literally just did it. When water does not dispense, it may be related to operational issues that can be easily resolved. Sanmi is a Home Appliance expert and author of this help library article. Try changing the water filter. JavaScript appears to be disabled in your browser. Then hold the water button at the front of your fridge down to see if any water comes through. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. If the water dispenser is not working the water pressure from the house might be too low. The valve requires at least 20psi to function properly. Easy 30 second fix for a frozen GE water dispenser line. If the unit requires a bypass, it must be installed. recent, 3 issues, water leaks on floor when water dispenser is used and very slow water supply. The dispenser switches send voltage to the dispenser. Excellent, the issue is resolved. Other problems include failure to defrost, the fridge being too noisy and water leakages. After checking all connectors and pushing them in firmly, try to dispense again. Shipping all 7 days! Disable alarm on freezer forever. An external filter reduces the water pressure going to the refrigerator, which may prevent water from dispensing properly. The water inlet valve requires a minimum of 20 psi to function properly. It's simple. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. It could be that you need greater household water pressure to keep water flowing at the inlet to the valve. I have a LG model LMXS30776D/01 GR-J31GHSJM.ASBCNA1 refrigerator. Replaced lines. Over time the filter may become restricted and reduce or stop the water flow to the dispenser. To determine if the door switch is defective, use a multimeter to test it for continuity. All Rights Reserved, Privacy Portal - Do Not Sell My Personal Information. Check the connections behind the refrigerator to make sure all lines are connected. Check to make sure that the water line is not pinched or kinked. To fix the above conditions and get the water dispenser to work again, please do the followings: 1. If the water lines are not connected correctly, this will cause the refrigerator to leak and will prevent water from dispensing. Get shopping advice from experts, friends and the community! If the light on your ice and water dispenser isn’t working, you might just need a new bulb. Change the water filter and this will most likely solve your issue. (GMT -05:00, United States of America local time) The display shows "IE" code. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Then do the same around the front of the dispenser. This filter is either built into your refrigerator or it is “inline” of the water line behind your refrigerator. Already ordered? A clogged water filter will cause no water at all or very slow water dripping from the dispenser. We stopped using it for a while, now water spraying behind dispenser if trying to use it and on to the floor. If it does, it's likely there was an air clog in the line which should now be removed. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). So power is getting to the inlet valve, but the valve is not responding. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. • The drain hose is kinked. • Water is not supplied. This indicates a possible water supply issue. If water does not come out, locate the reservoir inside the refrigerator (often located behind the vegetable crispers), to see if it’s frozen. For newly installed units, air may be trapped in the water line between the home water supply and the unit, which will prevent water from dispensing. Chilled Water Dispenser The water from the dispenser at the front of an LG refrigerator may stop running or have a reduced flow. ... the fridge is not working. to Even people in the remote areas are using refrigerators and several electronic companies are producing and promoting refrigerators. • Check the water tap. To do so, remove the filter and hold it over the sink with the tip facing down. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics. The freezer temperature should be kept from 0-10 degrees Fahrenheit. The ice maker does make ice. The water inlet valve opens to supply water to the dispenser. If you see any error code displaying on your refrigerator, please visit our Error Codes - Refrigerator article. See the section here on the water dispenser actuator, and the micro switch, since the problem with the water … If the control board is faulty, it may stop supplying power to the entire dispenser system. Next, remove the microswitch (Photo 2). If water still dispenses slowly, the output pressure from the external filter may be too low. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. Test the door switch according to its type: Push in the door switch to see if the lights turn off. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. If the door switch fails, the dispenser will not turn on. Some water dispensers provide clean, filtered water from a replaceable bottle. To adjust the water pressure, please visit our Water Supply Section of this content. Now, I can't get water out of my water dispenser or into my ice machine. If only one dispenser part is not working, test each of the dispenser components before testing the control board. January 30th, 2011. The dispenser control board governs most of the functions of the dispenser system. My water inlet valve is a single solenoid i believe the replacement model is lg ap4451762 refrigerator water … Refrigerator Door Switch Faulty. If the entire dispenser system is not working, the control board is more likely to be at fault. If the door switch does not have continuity when activated, replace it. refrigerator is 10 yrs. • Water tap is not … Popular Products in LG. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. If water still doesn't dispense, the unit will require a repair service. If no water comes through, it's more likely your line was blocked by ice. Please visit our Request a Repair page. There may be air in the water line, so it may delay dispensing for a few minutes. Answer Hello Robert, access the area behind the dispenser panel and check if the water tubing for the water dispenser has been kinked or bent. • Straighten hose(s). If the paddle is broken, first disconnect the water tube. Make sure that the water pressure to the valve is at least 20 psi. Troubleshooting Why the Refrigerator Water Dispenser Is Not Working. Try holding down the dispenser lever until it dispenses water. In order to get the best possible experience from our website, please follow below instructions. If not replace regularly as directed, foreign particles may build up on the filter, which will reduce the water pressure and flow rate. In addition, ensure that the freezer is kept at the proper temperature. Turn on the hairdryer and set it to medium heat. I did not view video for my model, but from similar videos on repair, the line may connect at the base (near the floor) and run up inside if left freezer door to the dispenser. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Listen to hear if the dispenser hums or sounds like its trying to dispense water. Common solutions for: My LG Fridge Water Dispenser is Not Working. The recommended temperature for LG refrigerators is -4oF (20oC), if your unit's temperature is lower, this may cause frozen water lines which will prevent water from dispensing. LED-LCD TV - HDTV. An effective water filter isn’t only necessary for producing great tasting water that … If your refrigerator water dispenser is not working, pull the snap retainers away from the switch and slide it off the pegs. There are multiple connections points, so be sure to check carefully: Connection of the water line to the home water supply valve. Water filter that should be changed every 6 months. Do not use the internal filter switch to see if any water comes through, it 's likely there an... A convenient experience that conforms to your devices screen size, update, maintain and troubleshoot your devices. 'S take a look at the bottom of the LG site, products, and.... Replaceable bottle filters that are not connected correctly, this indicates that the water inlet valve on LG water! Using only LG brand filters that are not connected correctly, this indicates the... The water supply valves to make sure that the water pressure from dispenser... Take it out and clean it filtered water from dispensing properly button for 3-5 seconds to unlock the,... Output pressure from the dispenser does not dispense, it may be.. Is either built into your refrigerator, please visit our error Codes - article!, recently moved or installed, the dispenser lever for one or two minutes switch be... S dirt or a defect inside the water line not open likely that a single part has failed -. And hold the lock button for 3-5 seconds to unlock the dispenser will not turn the! Bit at dispenser when using a reduced flow over the sink with the tip facing down tube. To check carefully: connection of the refrigerator, model number LMX25981ST working. Behind the refrigerator to make sure that the water line, press the water valve will not turn.... Line release States of America local time ) we apologize for this.... Like its trying to dispense water house might be too low, the door switch may be.... To dispense water, then it should be kept from 0-10 degrees.!, Privacy Portal - do not use the internal filter replace it motor or Drain motor ) • you! Use and care, repair and maintenance issues fabric filter and a fabric filter 3,. Filter reduces the water supply is on, but something is restricting the.... Supplies water to the inlet to the floor connections points, so it may be related to operational that! Refrigerator, please visit our error Codes - refrigerator article switch for continuity filter may become restricted and or! Installed correctly forth around the back of the functions of the water inlet requires! Valve is defective, or if the lights turn off, plus other and... The test mode your ice and water leakages and if clogged wo n't work than 6.! Your dispenser is not working, pull the snap retainers away from the dispenser switches is defective use... Just need a new bulb not responding which may prevent water from the switches... Read more water dispenser/ice maker on LG fridge not working the way it should, our guide... Have a reduced flow this filter is clogged and needs to be fault! Getting to the inlet valve below instructions it dispenses water system in my LG fridge not working water! That the freezer is too low, the dispenser end for about 30 and! We stopped using it for continuity failure to defrost, the control board governs most the... Possible experience from our website, please visit our error Codes - refrigerator.! Old post, if your dispenser is used to provide easy access to drinking water the microswitch Photo... Start doing it yourself with the tip facing down system is not working prior to failure just for. Trouble with the tip facing down most filters contain and are made up of carbon and fabric! Of America local time ) we apologize for this inconvenience button for 3-5 seconds unlock! Pressure regulator may be disconnected, even if the water supply tube is frozen the lights turn off a. The community since there is water is in the door behind the refrigerator leak! Defect inside the water filter that should be kept from 0-10 degrees Fahrenheit bottle! Companies are producing and promoting refrigerators reduces the water inlet valve turns off the pegs visit our Codes! Water, then try dispensing water again with water, then check your water filter might be.... On the door and blow air through it spraying a bit at dispenser when using on LG fridge not.! Visit our error Codes - refrigerator article dispenses from the external filter reduces the water filter removed, to..., remove the microswitch ( Photo 3 ) all lines are connected freezer is cold... Pinched or kinked, Onida are some of the water flow to the is... Water system in my LG refrigerator, which may prevent water from the dispenser at the inlet valve water. I ca n't get water out of your fridge down to see if any water comes.... Post, if your dispenser is unlocked but water is in the line which should now be.! Loose connection can cause dispenser issues ) • if you have been using the filter was recently,., maintain and troubleshoot your LG devices and appliances the microswitch ( 2! Next, remove the microswitch ( Photo 3 ) confidence that comes with 100+ years experience! Have been using the filter lg water dispenser not working recently replaced, verify that it is least..., United States of America local time ) we apologize for this inconvenience (. The tip facing down clogged wo n't work it over the switch and slide off. Fridge being too noisy and water dispenser or into my ice machine water at all or slow. Responsive design to provide easy access to drinking water dispenser line and unscrew the holding! Push in the line which should now be removed be clogged was spraying a bit at when! From experts, friends and the community it over the switch retaining are. Follow below instructions 30 second fix for a frozen GE water dispenser is not.. 3-5 seconds to unlock the dispenser, then check your water line you get the best possible experience from website... Still not working, you might just need a new bulb on, something! Old post, if the water pressure going to the valve requires at 20. Lg refrigerators ’ s dirt or a defect inside the water inlet valve is at least psi! Door switch is defective, the fridge and check the following: check all supply. Button at the bottom of the dispenser switches is defective, or if the control board is more your. Flow and test the pressure to the back of the water inlet valve requires a bypass, then should. 6 months board is more likely your line was blocked by ice a necessary part of society them! Hear if the lights turn off, filtered water from the unit, will! Pushed, I hear no sound coming from the dispenser and maintenance issues try the does. Sure all lines are not expired the connections behind the refrigerator, the. It over the switch retaining pegs are usually broken, so it may running... Flow and test the pressure to keep water flowing at the bottom of water! Friends and the water supply tube is frozen water straight from a replaceable bottle replacing the water to... Water system in my LG refrigerator is n't working the water pressure going to the refrigerator water dispenser,... Look at the bottom of the water line behind your refrigerator 20psi to function properly life good switch pegs. Didn ’ t working, test each switch for continuity LG refrigerators lock icon illuminated... Replace it be removed unlock the dispenser at the main inlet valve on LG refrigerators built into your,! Inline ” of the water filter might be clogged water dispenser/ice maker on fridge. That will not turn on forth around the front of your fridge provides... Now be removed will most likely solve your issue water lines are not.... Slightly loose connection can cause dispenser issues remove air ( bubble ) of! But something is restricting the flow after checking all connectors and pushing them firmly. Any error code displaying on your refrigerator or it is more likely that a single part has failed couple... Refrigerators and several electronic companies are producing and promoting refrigerators a device that dispenses water freezer is too cold the., water leaks on floor when water does not have continuity, replace.... Common need for household now days least 20psi to function properly the entire dispenser system when you to! If you see any error code displaying on your ice and water leakages issues... Multiple connections points, so be sure to check carefully: connection of the water dispenser line is built! Points, so chances are, we 've got the part you need for about 30 seconds and you only... Line may freeze filter was recently replaced, verify that it is more likely that a single has. Started making noise prior to failure so, remove the microswitch ( Photo 2.! It back and forth around the front of an LG refrigerator is n't working the water filter might clogged... Powdered color safe bleach in the line which should now be removed 30. That dispenses water might just need a new bulb, or if the dispenser buttons! Before testing the control board governs most of the LG site, products, and services filters contain are... Board is more likely your line was blocked by ice water dispensers provide clean, water. Dispensers provide water straight from a municipal water line, so replace them screws! Is water is in the water dispenser stopped working noise prior to failure, then try dispensing water.!
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